Enrollment and Advising Specialist, Decker College

Binghamton University•Binghamton, NY

33d

About The Position

Binghamton University's Decker College of Nursing & Health Sciences, located at the health sciences campus in Johnson City, New York, is hiring a full-time Enrollment and Advising Specialist to join the Division of Advising & Academic Excellence to support students enrolled in exclusively online programs. The Enrollment and Advising Specialist will work collaboratively with Decker and Binghamton University faculty and staff to help students succeed academically and personally at Binghamton University, progress to graduation, and enhance the student experience. Success in this role requires the capacity to thrive in a dynamic environment.

Requirements

Bachelor's Degree (or higher)
Demonstrated understanding of the role of academic advising in enhancing student learning, development, and outcomes
Experience with public speaking and presentations
Ability to effectively, professionally, and tactfully interact and communicate, both orally and in writing with students, faculty, staff and visitors
Ability to maintain strict confidentiality
Effective interpersonal skills
Demonstrated understanding of and sensitivity to students' diverse socioeconomic, cultural, and developmental needs
Organized, proactive and the ability to work independently as well, as collaboratively, within a team
Valid driver's license to operate a vehicle in NYS
Ability to work occasional evening and weekend hours.

Nice To Haves

Master's degree in a field related to academic advising or healthcare
Academic advising experience
Experience supporting online or nontraditional students
Experience with G Suite by Google, DegreeWorks, Slate, SAS, Banner or similar business systems
Experience in survey development, distribution, and analysis

Responsibilities

Advising prospective, newly admitted, and current students
Developing and maintaining a communication and check-in plan for assigned caseload of students
Monitoring and responding quickly to early alert flags
Monitoring progress toward degree for assigned caseload and making program adjustments whenever necessary
Referring students to available on and off-campus support services
Providing support for petition review and escalation
Developing, planning, and participating in recruitment materials and events (some travel required)
Creating and maintaining advising guides and transfer agreements
Managing online program yield initiatives, including communication streams and calling projects
Performing timely application review
Managing transfer course equivalencies, evaluations, and articulations
Facilitating timely degree conferral
Serving on committees as assigned
Maintaining thorough knowledge of degree requirements for current programs, including the University's General Education requirements and their application to each current and prospective student
Effectively communicating with faculty, staff, students, and other departments to enhance the online student experience
Assisting with the management of the shared email accounts
Contributing to the maintenance of advising and academic information (electronic and print)
Reading and sharing publications with advising staff to maintain knowledge about best practices in student advising
Maintaining databases (such as Nursys and enrolled students)