College Recruitment and Enrollment Director

Palm Beach State College • Lake Worth, FL

2d • $69,593

About The Position

Responsible for overseeing college-wide enrollment, recruitment, transition programs, and the new student onboarding process. Manages the ongoing operations of the College enrollment programming initiatives targeting prospective student markets to support optimal college enrollment.

Requirements

• Bachelor’s degree
• Six years of related experience, to include supervisory experience
• Knowledge of: Best practices in higher education enrollment
• Student recruitment best practices
• Recruitment funnel and marketing strategies
• Family Educational Rights and Privacy Act (FERPA)
• Microsoft Office Professional or similar application
• Skilled in: Enrollment and retention data analysis
• Effective leadership and managerial skills to accomplish the goal of recruiting and enrollment initiatives.
• Managing and resolving conflict in a positive manner
• Creative thinking and problem solving to explore new technology, processes, and approaches
• Attention to detail while maintaining effective time and task management
• Mentoring team members to develop goal setting plans, share knowledge and experiences
• Ability to: Analyze and interpret trends, patterns, and data to develop new conclusions based on the findings required
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture
• Licenses, Registration, Certifications, or Special Requirements: Regular physical attendance required
• Valid Florida driver’s license
• Some periods throughout the year will require extended work hours including nights, weekends, and college closures
• Must complete FERPA training within 30 days of employment

Nice To Haves

• Master’s degree
• Experience implementing CRM platforms
• Experience in higher education admissions or enrollment management

Responsibilities

• Oversees and directs college wide enrollment management efforts.
• Develops and maintains departmental policies and procedures to align recruitment initiatives and activities across all campuses.
• Oversees recruitment funnel and enrollment yield rates and implements improvements to ensure deliverables are met.
• Develops dynamic recruitment strategies and collaborates with departments and academic pathways to support enrollment growth and align with the College’s mission, vision and strategic plan.
• Develops and strengthens partnership with entities, including but not limited to school district, businesses, community and religious organizations.
• Presents college information to community schools and organizations regarding the College’s degree program and certificate programs.
• Maintains professional relationships with secondary and post-secondary administrators and other district and school personnel.
• Implements and oversees Customer Relations Management (CRM) operations, including system design, communications, and reporting capabilities.
• Maintains current knowledge of industry trends, emerging technologies, and best practices to identify and execute improvements.
• Coaches, mentors, guides and provides leadership.
• Allocate or delegate work, and provide input and feedback in regard to performance, evaluation, and development.
• Conducts all tasks related to the preparation of the annual and other periodic budgets for a department, campus, or college.
• Performs other job-related duties as assigned.

Benefits

• Tuition fee waiver at PBSC
• Tuition reimbursement
• Degree recognition award
• Educational leave
• Public Service Loan Forgiveness institution
• Medical, dental, vision, disability, life insurance, parental leave
• Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off
• Potential remote or hybrid opportunities
• Wellness programs, and apps related to stress management, nutrition, meditation
• Leadership programs, professional learning workshops
• State retirement plan options and voluntary 403(b) and 457 plans

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees