Enrollment & Admissions Coordinator

MUSICBREEDS•Hempstead, NY

20h•$38,000 - $44,000

About The Position

What You'll Do • Receive qualified leads from the Sales team via CRM and manage the full enrollment process from application to program start • Verify eligibility documentation — ID, residency, income verification, and program-specific requirements • Collect and process tuition payments for paid programs — payment plans, employer sponsorships, and direct payments • Maintain complete, accurate CRM records for every enrolled participant — zero gaps tolerated • Coordinate program placement with the relevant Program Manager — ensuring every participant is assigned to the right program, site, and start date • Manage waitlists — communicating proactively with prospective participants and converting waitlisted leads when seats open • Process enrollment paperwork within 48 hours of receiving a qualified lead • Support grant compliance by ensuring participant documentation meets WIOA and funder requirements • Serve as the participant's first point of contact for administrative questions during the enrollment process Performance Standards • Enrollment completion rate: 95%+ of leads converted to fully enrolled participants • Payment collection rate: 100% — no participant passes to Programs without confirmed payment • Processing time: under 48 hours from qualified lead to completed enrollment record • CRM accuracy: zero incomplete or inaccurate records What You'll Bring Experience & Skills • 1–3 years in enrollment, admissions, case coordination, intake, or administrative support — education, workforce development, healthcare, or social services preferred • Experience processing applications, verifying documentation, and managing compliance requirements • Demonstrated accuracy and attention to detail in data entry and record keeping • Experience handling payment processing or financial transactions in a professional setting • Strong interpersonal skills — this role has direct participant contact and represents MyndBridge at a critical first touchpoint • Bilingual English/Spanish a plus — not required Technology • CRM data entry and record management — HubSpot, Salesforce, or equivalent; must maintain data accuracy standards • Google Workspace proficiency — Sheets for tracking, Docs for correspondence, Gmail and Drive for document management • Experience with enrollment, student information, or case management systems — or willingness to learn quickly • Comfort with digital payment platforms and invoicing tools • Document management — scanning, uploading, organizing, and maintaining digital participant files Compensation & Benefits • Base Salary: $38,000–$44,000 annually, commensurate with experience • ICHRA Health Benefit: $7,500 annually toward individual health coverage of your choice • Paid Time Off: Accrued PTO per the MyndBridge employee handbook Career Path at MyndBridge • Level 1: Enrollment & Admissions Coordinator (you are here) • Level 2: Senior Enrollment & Admissions Coordinator • Level 3: Enrollment Supervisor • Level 4: Regional Enrollment Supervisor • Beyond: Enrollment Manager → Senior Leadership MyndBridge is an equal opportunity employer committed to building a team that reflects the communities we serve.

Requirements

1–3 years in enrollment, admissions, case coordination, intake, or administrative support — education, workforce development, healthcare, or social services preferred
Experience processing applications, verifying documentation, and managing compliance requirements
Demonstrated accuracy and attention to detail in data entry and record keeping
Experience handling payment processing or financial transactions in a professional setting
Strong interpersonal skills — this role has direct participant contact and represents MyndBridge at a critical first touchpoint
CRM data entry and record management — HubSpot, Salesforce, or equivalent; must maintain data accuracy standards
Google Workspace proficiency — Sheets for tracking, Docs for correspondence, Gmail and Drive for document management
Experience with enrollment, student information, or case management systems — or willingness to learn quickly
Comfort with digital payment platforms and invoicing tools
Document management — scanning, uploading, organizing, and maintaining digital participant files

Nice To Haves

Bilingual English/Spanish a plus — not required

Responsibilities

Receive qualified leads from the Sales team via CRM and manage the full enrollment process from application to program start
Verify eligibility documentation — ID, residency, income verification, and program-specific requirements
Collect and process tuition payments for paid programs — payment plans, employer sponsorships, and direct payments
Maintain complete, accurate CRM records for every enrolled participant — zero gaps tolerated
Coordinate program placement with the relevant Program Manager — ensuring every participant is assigned to the right program, site, and start date
Manage waitlists — communicating proactively with prospective participants and converting waitlisted leads when seats open
Process enrollment paperwork within 48 hours of receiving a qualified lead
Support grant compliance by ensuring participant documentation meets WIOA and funder requirements
Serve as the participant's first point of contact for administrative questions during the enrollment process