Enhanced Clinical Service Coordinator Supervisor

Devereux Advanced Behavioral Health • Braddock, PA

8d

About The Position

This position plays a critical role in fulfilling the mission of our Service Coordination department and Devereux TCV Community Services by providing a varying range of responsibilities for human, physical, and financial resources. The chosen candidate must have the ability to work independently, and as a member of a team, to facilitate the accomplishment of clear outcomes in full compliance with assessments, service planning, and billing in accordance with all relevant policies and procedures. We are looking for a compassionate individual who believes in a strength-based approach and uses positive practices to help guide their everyday activities.

Requirements

• Master’s Degree in Social Work, Psychology, Counseling or a related CLINICAL discipline.
• At least five (5) years of progressively responsible experience in social services required; at least two (2) years of management and counseling experience recommended.
• Act 33/34 (PA State Criminal and Child Abuse) Clearances and FBI Clearance.
• Valid PA driver’s license and driving history of three (3) years with MVR required.

Responsibilities

• Lead and manage team operations to ensure quality, culturally competent service delivery.
• Oversee staff coverage, workflow, and productivity to maintain efficient operations.
• Recruit, train, supervise, and develop staff to meet performance standards and enhance service quality.
• Maximize revenue by optimizing service delivery processes and developing clinical groups.
• Support integrated service delivery through collaboration and communication across programs.
• Design and implement programs based on community needs and partnership opportunities.
• Promote continuous improvement by addressing service gaps and ensuring client satisfaction.
• Foster a team-oriented, mission-driven culture through clear communication and collaboration.
• Provide direct clinical services (individual/group therapy) and ensure compliance with documentation, supervision, and regulatory standards.
• Offer 24-hour crisis supervision/back-up support as scheduled.

Benefits

• Devereux/TCV is proud to offer ASCEND – the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to fifteen thousand dollars annually for undergraduate and twenty-five thousand dollars annually for graduate) and student loan repayment, among other benefits!
• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance, tuition reimbursement and continuing education assistance.
• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work-life balance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager