Engineering Technician II (Tier 2)

Still Waters Resort•Branson, MO

1d•Onsite

About The Position

The Engineering Technician II independently performs a wide range of maintenance and repair tasks across the resort, including diagnosing issues in building systems. This role requires solid technical knowledge, sound judgment, and the ability to balance guest service with operational priorities.

Requirements

High school diploma or GED required; technical or trade certification preferred
2–5 years of maintenance experience, preferably in hospitality or multi-unit properties
Working knowledge of HVAC, plumbing, and electrical systems
EPA certification and/or pool operator certification preferred (or willingness to obtain)
Strong diagnostic and troubleshooting skills
Ability to work independently with minimal supervision
Effective time management and task prioritization
Professional communication with guests, team members, and vendors
Attention to detail and safety awareness
Ability to lift up to 75 lbs occasionally
Ability to work on ladders, rooftops, and confined spaces
Ability to respond to on-call or after-hours emergencies as scheduled

Nice To Haves

EPA certification and/or pool operator certification preferred (or willingness to obtain)
technical or trade certification preferred

Responsibilities

Diagnose and repair issues in: HVAC systems (PTAC units, thermostats, air handlers)
Plumbing systems (toilets, supply lines, minor pipe repairs)
Electrical systems (outlets, switches, lighting circuits)
Execute preventive maintenance schedules for guest rooms, buildings, and equipment
Service and maintain resort pools and spas: Test and adjust chemical levels (as certified) Inspect pumps, filters, and heaters
Repair and maintain appliances and fixtures, including: Kitchen appliances Laundry equipment Furniture and cabinetry
Respond to and resolve maintenance emergencies (power outages, leaks, equipment failures)
Accurately document completed work orders, parts used, and time spent
Assist with minor renovations, painting, drywall repairs, and finish work
Provide technical assistance and informal training to Tier 1 technicians
Identify recurring issues and recommend solutions or upgrades
Ensure compliance with safety standards and proper tool usage