Engineering Technical Writer
About The Position
ReliabilityFirst Corporation’s mission is to preserve and enhance reliability, security, and resilience of the Bulk Power System across 13 states and the District of Columbia. We do this through enforcement of mandatory reliability standards, outreach and training, as well as producing reports and assessments with our independent analysis. ReliabilityFirst is uniquely positioned to work closely with transmission, generation, and other power companies as well as the federal government to help identify and ensure the mitigation of operational risks and physical and cyber security threats to the electric grid. At ReliabilityFirst, we are more than just a team – we are a community of dedicated professionals committed to ensuring the reliability and security of the electric grid. Our people are our greatest assets, and we believe that their diverse backgrounds, skills, and experiences are what drive our success. If you’re looking for a career that offers competitive compensation, generous benefits, work-life harmony, and the opportunity to be part of a mission that matters, then we invite you to join us at ReliabilityFirst. Together, we can ensure a reliable and secure electric grid for today and tomorrow. ReliabilityFirst is seeking a detail-oriented and technically proficient Industry Reporting and Communications Specialist to help advance its mission of promoting grid reliability and security. This position is responsible for producing high-quality technical reports and research that clearly communicate complex reliability data and findings to internal stakeholders, regulatory bodies, and industry partners. The role will collaborate across the organization to improve communication processes and methods, ensuring that risks to the reliability and security of the electric grid are effectively conveyed to a broad audience, including the Electric Reliability Organization (ERO) Enterprise, electric utility stakeholders, and state agencies. The Industry Reporting and Communications Specialist will report to the Manager of Regulatory & Legislative Affairs, will have no direct supervisory duties, and will have cross-functional responsibilities throughout the organization.
Requirements
- Bachelor’s degree in Electrical Engineering with 5+ years of experience in outreach and communications or a Bachelor’s degree in Communications, English, Journalism, Public Relations, Technical Writing, or a related field with 10+ years of experience in technical writing, preferably in the energy or utility sector
- Strong proficiency in Microsoft Office Suite and document design tools
- Excellent written and verbal communication, with the ability to simplify complex and technical material without losing accuracy
- Strong attention to detail and organization
- Ability to work independently and manage multiple projects with tight deadlines
- Experience working with cross-functional technical teams
- Excellent data analysis and presentation creation skills
Nice To Haves
- Familiarity with electric grid reliability concepts, NERC (North American Electric Reliability Corporation) standards, and regulatory frameworks
- Knowledge of the operation and analysis of the Bulk Power System
- Experience with data visualization tools and techniques
- Understanding of regulatory and compliance documentation processes
- Familiarity with SharePoint or other content management systems
Responsibilities
- Collaborate with Subject Matter Experts (SMEs) across RF to gather technical data and insights
- Draft, edit, and format critical reliability reports, such as reliability assessments, event analyses, and regulatory filings, ensuring all submissions are accurate, clear, and defensible
- Analyze and summarize industry data, visualizations, and research findings for clear communication
- Monitor industry developments and incorporate new information into ongoing reports and documentation
- Develop high-impact communication materials that translate complex technical concepts into clear, concise, and language for diverse audiences, including non-technical stakeholders, executive management, and industry
- Ensure all work products adheres to internal standards, legal requirements, and best practices for clarity, structure and message strategy
- Maintain version control and document management systems for technical publications
- Support the creation of presentations, white papers, videos and briefing materials for external stakeholders
- Review and revise existing documentation to improve clarity, accuracy, and consistency, maintaining and improving documentation standards and templates
- Support website content changes, social media postings and newsletter publications
- Provide support for media inquiries when necessary, drafting statements and press releases, and staying abreast of relevant news coverage to our organization and interests
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
