Engineering Sales Manager

Rose Medical • Grand Rapids, MI

3d • Onsite

About The Position

The Sales Engineering Manager oversees the strategic commercial application of the company's technical capabilities, focusing on the efficient and high-quality production of medical devices and components. This role acts as the technical representative of the sales team to current and prospective customers. This individual is responsible for understanding customer engineering needs, translating those needs into specific product requirements, and strategically positioning the company's technical capabilities to drive commercial growth. The role initially focuses on technical support and internal learning, pivoting to a more outside sales focus approximately six months after starting. Regular travel for trade shows or customer visits will be required. Attendance is an essential function of this role. The Engineering Sales Manager is expected to adhere to regular working hours and be present for all required meetings, training, and duties as outlined in the job responsibilities. When not traveling for work purposes, this is considered an on-site (not remote) position.

Requirements

• Technical Sales Acumen - Possesses deep technical skills and knowledge combined with commercial understanding; can effectively sell complex, technical solutions.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
• Project Management - Coordinates and prioritizes projects; communicates changes and progress; completes projects on time and budget.
• Technical Skills - Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Written Communication - Writes clearly and informatively; able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
• Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Judgment - Exhibits sound and accurate judgment; includes appropriate people in decision-making process.
• Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.
• Adaptability - Adapts to changes in the work environment; manages competing demands; able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Bachelor’s degree or equivalent in a relevant technical field; and/or or a minimum of 7+ years related experience in a related position.
• Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills - A basic knowledge of Microsoft office suite. Other computer programs may become essential to this role over time.
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• To perform this position, it is necessary to have a valid driver’s license and must have the ability to travel on commercial aircraft.

Responsibilities

• Technical Sales Support: Act as the primary technical resource for engineers, customers, and the outside sales team, responding to RFIs, RFPs, and complex technical customer inquiries.
• Customer Requirements Analysis: Work closely with customers' engineering teams to understand their application needs and translate them into feasible technical specifications for internal R&D and Operations.
• Cross-Functional Collaboration: Work closely with Engineering and Operations teams to build accurate price models and deliver them to the customer.
• Process Education: Learn existing inside sales processes and core capabilities of Rose Medical in preparation for an outside focused role.
• Direct Customer Engagement: Transition to include outside sales activities, including managing a specific sales territory, conducting site visits, and leading technical product presentations to prospective and existing clients.
• Commercial Strategy: Identify market opportunities, new product applications, and competitive intelligence to inform the broader commercial strategy and pipeline growth.
• Negotiation: Support the sales team in complex commercial negotiations by providing technical justification and value proposition clarity.
• Travel Expectations: Travel includes customer visits, on-site presentations, conferences, and occasional internal meetings. Most trips will require overnight travel. Approximate travel time is 25-50% (1-2 weeks per month).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees