Engineering Office Manager

H2E•Helena, MT

About The Position

About H2E: H2E solves problems and does the right thing for industrial, utility, and municipal clients and team members. The result is world-class electrical engineering, process, and designs. We work with Mining, Light Metals, Hydro Electric, Cement, Aggregates, Water/Wastewater, Utilities, Food Processing, Manufacturing, and Wood Products clients in the US and other countries. About Your Work: The Engineering Office Manager roles include Marketing/Client Relationship Management, Process Training/Adherence, and general Office Management at a satellite or branch office. Additional roles may include technical/engineering work, if qualified. The Engineering Office Manager is a strategic leader with excellent relational skills and a keen understanding of H2E’s business operations. Objectives of the roles include ensuring proper and effective operation of business is maintained at the assigned location(s), client relationships are developed and maintained, and internal H2E processes are understood and adhered to at the location(s). The Engineering Office Manager reports to the Business Operations Manager.

Requirements

Minimum of five (5) years’ experience with a Consulting Engineering firm or Industrial/Utility environment, preferred
Minimum of five (5) years’ experience in client management and marketing within a heavy client-facing environment, preferred
Bachelor’s degree in engineering or technical management, preferred
Experience managing technical staff
Demonstrated commitment to acting in the best interest of H2E
Strong leadership skills and a strategic mindset
Excellent communication, interpersonal, leadership, and coaching skills
Time and project management skills

Responsibilities

Interface and relationship management of existing H2E Clients and Customers near the location(s)
Development of new relationships near the locations and within established and potential industry groups
Responding to and coordinating H2E Client and Customer request for support/engineering services
Ensure compliance with H2E Quality Management System (QMS)
Ensure designated standards of engineering services are maintained
Understand and provide training to location employees on H2E QMS
Oversee operations within the assigned location(s)
Monitor operational performance, respond to issues, and implement improvement strategies as necessary
Liaise with senior-level officers to coordinate and report on ongoing issues
Formulate strategic business development to ensure long-term success at the location(s)
Manage Company/Branch budgets and allocate funds appropriately
Formulate and execute team building and related activities to foster a healthy and lively work environment
Meet regularly with Technical Team Leads for Automation, Design, Power, and Project Management to coordinate oversite and support of location employees
Meet regularly with location employees to provide critical feedback and encouragement in coordination with Technical Team Leads for Automation, Design, Power, and Project Management
Coordinate the availability of resources and scheduling of work with Team Leaders and other Management personnel
Provide leadership and input in the evaluation of employee performance and performance development initiatives
Maintain all legal requirements such as state and local licenses, facility leases, and the provision of utility services
Ensure facilities are provided and maintained to sustain a professional work environment
Adhere to workplace safety requirements and other applicable regulations