Engineering Manager - Merchant Experience

FYUL•Capon Bridge, WV

1d•Hybrid

About The Position

About the role: Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way. Our business keeps growing, so we’re looking for a skilled Engineering Manager to join our team. About the team: The MX team is structured into multiple subteams, each owning specific domains within the merchant experience. Each of these subteams consists of experienced engineers, product managers, and designers. You will lead engineering efforts in one of the subteams within the broader Merchant Experience (MX) pillar at Printful, which focuses on key initiatives such as merchant registration, onboarding, integrations with sales channels, and order management. Your daily tasks will include: Lead and support a team of engineers, ensuring they have the resources, mentorship, and technical guidance to excel. Collaborate with cross-functional teams, including product managers, designers, and other engineering teams, to align goals and drive scalable, high-performance rendering solutions. Champion the implementation of best observability practices and tools, including Sentry, Grafana, Prometheus, and Kibana, to ensure system health and performance visibility. Define and track engineering success metrics, ensuring the team’s progress aligns with the company’s vision and technical excellence goals. Drive technical hiring efforts, attracting and retaining top-tier engineers with a passion for programming. Foster an inclusive, high-performance culture, where collaboration, learning, and innovation are at the core of how the team operates. Ensure the engineering team has a clear roadmap, balancing long-term architecture goals with near-term execution.

Requirements

Minimum 3 years of experience as an Engineering Manager, Team Lead, or similar role.
At least 5 years of experience in software engineering.
Collaboration skills to build tight-knit relationships across FYUL.
Empathy, integrity, and the capacity to develop and maintain a healthy team environment.
Experience working in a fast-paced environment.
A track record of delivering complex projects within deadlines.
Excellent communication, interpersonal, and conflict-resolution skills.
Experience in prioritizing and managing planned and unplanned work effectively.
Problem-solving skills, with the ability to find the best paths for your team, domain, and the company.
Flexibility and openness to new approaches when faced with challenges.
Excellent written and spoken English skills.

Responsibilities

Lead and support a team of engineers, ensuring they have the resources, mentorship, and technical guidance to excel.
Collaborate with cross-functional teams, including product managers, designers, and other engineering teams, to align goals and drive scalable, high-performance rendering solutions.
Champion the implementation of best observability practices and tools, including Sentry, Grafana, Prometheus, and Kibana, to ensure system health and performance visibility.
Define and track engineering success metrics, ensuring the team’s progress aligns with the company’s vision and technical excellence goals.
Drive technical hiring efforts, attracting and retaining top-tier engineers with a passion for programming.
Foster an inclusive, high-performance culture, where collaboration, learning, and innovation are at the core of how the team operates.
Ensure the engineering team has a clear roadmap, balancing long-term architecture goals with near-term execution.

Benefits

Monthly salary EUR x–x gross, depending on work experience, education, and skills
A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done
An opportunity to work remotely or in a modern and welcoming office in Riga
Flexible working hours (start your day as late as 11 AM)
Private health insurance
2 extra paid days off to focus on your mental or physical well-being
1 extra paid day off to celebrate a Birthday or any other celebration of your choice
Internal and external learning opportunities
Access to mentorship, internal meetups, and hackathons, both on-site and online
Free and healthy lunch if you work from the Rīga office
Design and order your own merch using our platforms with an employee discount
Exciting team-building events and parties you’ll never forget!