Engineering Manager, Sales and Retail

The RealReal

25d•Remote

About The Position

This role is remote eligible In this role, you will lead the development of our Ruby on Rails and Elixir systems, guiding a team of engineers to implement innovative solutions that enhance both customer experience and operational efficiency. You will lead the Sales & Retail team, focusing on building and delivering tools, systems, and support for our internal TRR users who engage directly with clients across both the supply and demand sides of the business. This role involves close collaboration with cross-functional partners and managing integrations between Salesforce CRM and our internal systems. This position is ideal for individuals with a strong background in distributed systems and technical leadership.

Requirements

Proven track record in managing and scaling distributed, public cloud-native systems and services.
Hands-on experience in collaborating with machine learning teams.
Strong understanding of relational database systems (MySQL or PostgreSQL preferred).
Excellent leadership skills with the ability to mentor and inspire a team of engineers.
Strong communication and collaboration skills.

Nice To Haves

Bachelor’s degree in Computer Science, Engineering, or a related field.
Extensive experience in Ruby on Rails development and architecture.
Experience in working on and improving performance of Jamstack based applications.
Experience with CRMs such as Salesforce.
Experience with Elixir or a willingness to learn and incorporate it into our tech stack.

Responsibilities

Leads and mentors a team of talented software engineers in designing and implementing high-quality software solutions.
Leads the engineering efforts for our sales & retail team, focusing on speed to market, scalability and reliability.
Collaborates with cross-functional teams, including product management, Devops, and Customer, to develop and implement effective commission structures and strategies.
Oversees the development and maintenance of our systems, ensuring scalability, performance, and security.
Mentors and manages a team of engineers, fostering a culture of technical excellence and innovation.
Fosters a culture of continuous learning and improvement, encouraging team members to explore new technologies and practices.
Works cross-functionally with various teams to align engineering activities with broader company objectives.