Engineering Manager (Growth)

Headway•San Francisco, NY

About The Position

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About Engineering at Headway Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small (~120) but mighty team using technology to build that future (and have a fun time while doing it!). Principles that guide us: Focus on the mission : We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing. Ship small, learn fast : We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration Everything is a product : Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind. Optimize for trust : We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes. Tools we use: Languages : Python 3, TypeScript Libraries & Frameworks : FastAPI, SQLAlchemy, React, Remix, Next.js Datastores : Postgres, Redis Infrastructure : AWS (Fargate, ECS, S3, and more), Spark and Kafka Monitoring : Datadog, PagerDuty, Sentry Version Control : Github, PagerDuty Vulnerability Management : Snyk, Semgrep Cloud Security : Lacework About this role This role sits at the intersection of growth, product development, and marketing. You’ll have the freedom to innovate and experiment while collaborating with a diverse group of cross-functional partners from across the company. This is an opportunity to tackle complex, rewarding problems in a highly collaborative, supportive environment that values technical excellence and operational rigor. You’ll build systems that help patients discover and access mental health care, directly improving lives and transforming the healthcare landscape. Your work in this role will shape how thousands of patients connect with care, making a lasting impact on Headway’s mission to reimagine mental healthcare access for all. As an engineering leader at Headway, you will be responsible for leading and growing the team behind these core growth initiatives through people development, strategic planning, and hands-on technical support. You’ll play a leading role in defining what and how these systems are built, setting up how the team operates, and ultimately driving best-in-class experiences that convert interest into action. This is a critical leadership role for Headway and our mission to make mental healthcare more accessible. We are hiring two Engineering Managers for each of our existing Growth pods: Provider Growth and Patient Growth : Provider Growth Pod Supporting providers isn't just about connecting them with patients — it starts much earlier, with helping them discover Headway and understand the value we provide. Our providers are at the heart of Headway's mission — and enabling more of them to join our platform is critical to expanding access to care. This role is focused on building the tools, systems, and experiences that help providers learn about Headway, express interest, and begin their journey. From our referral engine and marketing web experiences to lead capture and routing infrastructure, you'll be responsible for the end-to-end technical foundation that drives provider acquisition. By helping more providers discover, trust, and join Headway, you'll directly impact both provider supply and patient access. Patient Growth Pod Your teams will build systems that help patients discover and access mental health care, directly improving lives and transforming the healthcare landscape. You'll lead the development of best-in-class organic (SEO) and paid (SEM, social media, etc) acquisition channels that help patients find and connect with therapists. Who you are We're looking for experienced engineering team leaders and people managers who are product-minded, data-informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Marketing, Design, Data, and RevOps to shape the future of our growth strategy. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact at a high-growth company.

Requirements

You have 3+ years of experience as an Engineering Manager at a high-growth startup or scale-up, building and leading high performing teams that have effectively delivered business outcomes through technical investments
You have 5+ years of experience as a Software Engineer
You're energized by experimentation and growth — and can balance short-term learning with long-term scale
You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users
You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions
You are flexible and adaptable; you understand that the best growth teams must learn and iterate quickly, and that growth roadmaps are dynamic as a result

Nice To Haves

Prior experience with SEO and paid advertising
Prior experience with Python and React and working with AWS infrastructure
Experience in health tech, building user-facing products
BS, MS in Computer Science or related field

Responsibilities

Lead and manage an engineering team focused on growth
Partner closely with cross-functional stakeholders to build systems that enable rapid experimentation and long-term scale
Partner closely with Product, Design, Marketing, Data to rapidly iterate through A/B testing
Collaborate with activation and onboarding teams to ensure a seamless end-to-end user experience from first touch to first appointment
Drive alignment across your team on process, prioritization, and product outcomes
Develop and grow your team through weekly 1-1s, mentorship, and feedback
Work with and help develop aspiring engineering leaders within the engineering team
Contribute to the broader company strategy and product roadmap
Help build out our engineering team as our headcount grows from 120 to 175+ through the remainder of the year

Benefits

Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development