Engineering Manager, Fulfillment

Stitch Fix

15h

About The Position

We are seeking a skilled and visionary Fulfillment Engineering Manager to lead a team of talented engineers in revolutionizing our fulfillment systems. This role involves driving innovation and transformation across core areas, including Order Management (OMS), Inventory Management, Warehouse Management (WMS), and Transportation Management Systems (TMS). In this role, you will oversee the development, support, and optimization of solutions that streamline fulfillment operations, enhance the fulfillment experience, and deliver measurable business impact. This position requires a blend of technical expertise, team leadership, and strategic planning. You will work closely with cross-functional teams, including operations, product, and algorithms, to design and implement scalable systems that meet the demands of a rapidly evolving business landscape. We are a distributed team that collaborates across 4 time-zones and we love building relationships that enable everyone to learn & ask questions. With a strong focus on growth and personal development, Stitch Fix is the ideal place to develop your skills in an environment that is built on mutual trust and respect.

Requirements

You have experience with warehouse management systems, order management systems, transportation management systems, distribution center software, or similar solutions.
You bring 3+ years of experience building and scaling real-time solutions, including 1-2+ years managing high-performing engineering teams.
You have a proven track record of delivering impactful, customer-focused solutions aligned with business objectives
You have extensive hands-on experience with one of the widely used programming languages, such as Golang, Java, or similar.
You are passionate about mentoring team members and supporting their professional growth.
You prioritize clear, honest communication and build strong, collaborative teams based on trust and autonomy.
You excel at setting and communicating clear priorities to your team and cross-functional partners.
You are flexible, pragmatic, and committed to building high-quality solutions that meet user needs.
You have experience refining development processes to improve team efficiency and outcomes.

Nice To Haves

Your experience leading distributed teams across multiple time zones is a strong plus.

Responsibilities

You will manage, mentor, and inspire a team of engineers, fostering a culture of collaboration, innovation, and growth by challenging them to do their best work.
You will define priorities and deliverables for projects that optimize fulfilment systems, ensuring alignment with business goals.
You will partner with product managers, operations, and algorithms teams to continuously improve fulfillment processes and customer delivery experiences.
You will ensure system reliability, scalability, and performance, minimizing disruptions to daily operations.
You will drive initiatives to modernize fulfillment systems, improve workflows, and reduce inefficiencies.
You will act as a key point of contact for stakeholders, providing updates on team progress, challenges, and milestones.
You will find, hire, and develop people that compliment each other as a diverse, inclusive team.
You will facilitate technical design discussions, remove blockers and align stakeholders.
You will inspire an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor.