Engineering Manager, Core Payments Experience

Patreon•San Francisco, CA

11h•Hybrid

About The Position

As an Engineering Manager of Payments Core Experience, you will be partnering with product, operations, design, and data to craft a vision and roadmap to deliver a high quality payments product for our creators and their fans. You will be overseeing a team of software engineers to realize that vision.

Requirements

5+ years of software engineering experience and at 3+ years of experience managing an engineering team
Proven track record shipping high‑impact, end‑to‑end product work in complex domains (ideally payments, fintech, or other mission‑critical systems)
Comfortable people managing but stepping in and identifying when more hands on effort is needed to drive the right outcomes
Deep commitment to building high craft user experiences for both creators and fans
Experience working with experimentation driven approaches to optimize product surfaces and use of data to inform roadmap decisions
Skilled at building healthy, trusting relationships across Product, Design, business partners, and other engineering teams.

Responsibilities

Set a high engineering bar and support a team of software engineers to achieve it
Partner with the Payments Platform team to ensure the right engineering foundations are set for not only the team’s product goals but also for payments needs of the rest of Patreon
Delegate or be hands on when necessary, ensuring key outcomes are achieved while bringing visibility to the team’s work
Partner with Product and Engineering leads to define Payments north stars, success metrics, and roadmap sequencing for H1/H2
Use research, product data, and support signals to inform priorities and iterate on designs
Ensure the core journeys your teams own feel clear, trustworthy, and modern across web and mobile
Collaborate with other teams so payments experiences feel cohesive across Insights, Creator Success, and other surfaces product areas
Help the broader company understand the “why” behind the Payments roadmap and the creator and fan problems we’re solving
Get out ahead of the near-term roadmap and discover future opportunities through product vision initiatives that you propose and manage