Engineering Manager, API Experience

OpenAI•San Francisco, CA

1d•Hybrid

About The Position

OpenAI’s mission is to make AGI beneficial for all of humanity and our mission is successful only if AGI drives real benefits across all industries in the world. Our goal in B2B applications is to enable this mission by helping businesses, enterprises & governments redefine how they operate to empower people and accelerate economic growth. We build and operate the products that bring our cutting-edge research to millions of companies and developers worldwide. We power the OpenAI API and the Enterprise products that empower people around the world to do their jobs better and more efficiently. Our teams span product engineering, backend infrastructure, and safety, working together to ensure that OpenAI’s technology is delivered with reliability, security, and a world-class user experience. We are looking for an experienced engineering manager to lead our API Experience team. This team is responsible for building out and crafting an exceptional development experience for our API developers. You will be owning the API documentation, SDKs, account experience, and overall development experience that millions of developers use to build on top of OpenAI models – everyone from hobbyist developers to Fortune 500 companies. You will also collaborate closely with research teams to bring the latest cutting-edge models to our API.

Requirements

Have 8+ years of experience in software engineering, including 5+ years of experience in engineering management
Have prior experience building out external facing API products at consumer internet scale
Take pride in building and operating scalable, reliable products and systems
Care deeply about diversity, equity, and inclusion, and have a track record of building inclusive teams
Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done
Have the ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines

Responsibilities

Manage and build out a diverse team of high performing full-stack engineers.
Build an API product that developers love to use.
Set technical direction for building robust and scalable API products for end developers.
Collaborate closely with a broad set of stakeholders, including product, design, go-to-market, and other engineering teams.
Coach and nurture engineers to accelerate their growth and learning.