Engineering Lead Analyst - Vice President

Citi • Irving, TX

3d

About The Position

The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework. Observability Event Management Engineer An engineering position in Inventory Data & Enterprise Application Services (IDEAS) Observability group that will play a key role in Architecting / Planning and developing Observability solutions. Focus is on the Event Management space processing events form upstream Observability tooling and processing them through AI/ML functions, Ticketing, notifications, and other automations.

Requirements

• 6-10 years of relevant experience in an Engineering role
• Experience working in Financial Services or a large complex and/or global environment
• Project Management experience
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work in a matrix environment and partner with virtual teams
• Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process change and improvement
• Bachelor’s degree/University degree or equivalent experience
• Minimum 10 years’ Engineering of 3rd party software and services in the event management space.
• Proficient in Agile work methods and JIRA based workflow management.
• Required working knowledge Of event Management systems like (BigPanda, Moogsoft, Netcool etc)
• Working knowledge of Event Management Rules developments, Triggers & Automation development.
• Strong skillset required in Linux (RHEL) and Windows; packaging; OS concepts and services; shell scripting; regular expressions; end-to-end testing; performance/scalability testing; implementing open-source solutions; product customizations; Java; JSON.
• Experience with software delivery and documentation tools like Bit bucket, Artifactory, Jenkins, JIRA Confluence

Nice To Haves

• Knowledge of Data Science, Machine learning and Artificial intelligence will be a plus

Responsibilities

• Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
• Ensure that all integration of functions meet business goals
• Define necessary system enhancements to deploy new products and process enhancements
• Recommend product customization for system integration
• Identify problem causality, business impact and root causes
• Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
• Advise or mentor junior team members
• Impact the engineering function by influencing decisions through advice, counsel or facilitating services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Drive engineering and certification of event management and infrastructure monitoring platform products.
• Development of custom tooling extension and integrations of monitoring services with external systems, such as CMDB’ s, ticketing and notification systems and larger data lake technologies and deliver with automated SRE tooling functions.
• Work closely with engineering, and operations, and applications teams across Citi to understand and collect monitoring and data analytics requirements.
• Support Service Now SaaS migration by developing and testing custom integrations between Event Management tooling and Service Now SaaS, internal ansible playbook automation functions and internal notification systems (Heed).

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• For additional information regarding Citi employee benefits, please visit citibenefits.com.
• Available offerings may vary by jurisdiction, job level, and date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees