Engineering Delivery Manager

ICF•Reston, VA

11d•Remote

About The Position

We are seeking an experienced Engineering Delivery Manager to lead and deliver robust, high-quality software solutions. This role blends hands-on engineering leadership with delivery management, focusing on team growth, operational efficiency, and measurable outcomes across Agile teams. You will drive technical excellence, ensure consistent delivery performance, and foster a culture of collaboration and continuous improvement. Key Responsibilities: Engineering Leadership / Release Delivery Lead, mentor, and grow a team of software engineers and/or data engineers. Foster a collaborative engineering culture and support career progression. Provide mentorship and pair engineers with peer mentors, as needed, including ability to hold teams and individuals accountable for quality delivery. Employ technical and thought leadership to drive products from inception to release, while supporting automation efforts for unit, integration, E2E and other testing to promote quality. Advocate SAFe Agile SDLC and DevOps practices across teams and with customers. Ensure adherence to documented engineering standards and best practices to deliver high quality releases. Own release delivery performance and quality accountability across multiple teams. Align closely with product and technical leadership to ensure scope is delivery-ready and priorities are clear. Monitor execution against PI commitments, ensuring consistent workflows and reporting on delivery cadence and quality. Coordinate readiness efforts for all releases, including cutover planning, pre-launch quality checks, and internal sign-offs. Establish post-launch hypercare expectations and monitor production issues. Define and maintain delivery performance metrics (velocity, sprint throughput, feature delivery vs. PI commitments, bug trends, support volume, defect resolution timelines). Build dashboards and reporting structures to surface trends and delivery risks. Communicate delivery health, risks, and successes to program leadership and customer stakeholders. Track delivery-related quality metrics (defect escape rates, bugs per release, mean time to resolution). Analyze post-launch behavior to identify quality breakdowns and inform future priorities. Identify and respond to patterns in blockers, scope churn, or quality gaps. Support onboarding of new team members and operationalize delivery processes as the program scales.

Requirements

Bachelor’s degree
5+ years managing two or more Scrum teams in an Agile environment, or experience in IT as a lead, supervisor, or manager within software development teams.
Must reside in the US and be able to obtain and maintain Public Trust Clearance.
Must reside in the US, be authorized to work in the US, and work must be performed in the US.
Must have lived in the US 3 full years out of the last 5 years.

Nice To Haves

Bachelor’s degree, Computer Science, Engineering, Information Systems, or related field
Experience in healthcare domain and/or federal contracting.
Proven experience owning delivery performance, including use of Jira and related tools.
Understanding of Agile delivery at scale (e.g., SAFe).
Experience supporting distributed teams and scaling Agile delivery.
Knowledge of human-centered design principles in Agile environments.
Strong technical communication skills (written and verbal).
Proven attention to detail and commitment to highest quality work.
Ability to synthesize delivery data into actionable insights.
Adept at facilitating cross-team coordination and removing delivery blockers.
Skilled at building delivery dashboards and reporting mechanisms.
Excellent time management, organizational, and interpersonal skills.
Comfortable navigating ambiguity and balancing strategic priorities with tactical execution.
Known for driving accountability, delivery focus, and fostering a culture of continuous improvement.

Responsibilities

Lead, mentor, and grow a team of software engineers and/or data engineers.
Foster a collaborative engineering culture and support career progression.
Provide mentorship and pair engineers with peer mentors, as needed, including ability to hold teams and individuals accountable for quality delivery.
Employ technical and thought leadership to drive products from inception to release, while supporting automation efforts for unit, integration, E2E and other testing to promote quality.
Advocate SAFe Agile SDLC and DevOps practices across teams and with customers.
Ensure adherence to documented engineering standards and best practices to deliver high quality releases.
Own release delivery performance and quality accountability across multiple teams.
Align closely with product and technical leadership to ensure scope is delivery-ready and priorities are clear.
Monitor execution against PI commitments, ensuring consistent workflows and reporting on delivery cadence and quality.
Coordinate readiness efforts for all releases, including cutover planning, pre-launch quality checks, and internal sign-offs.
Establish post-launch hypercare expectations and monitor production issues.
Define and maintain delivery performance metrics (velocity, sprint throughput, feature delivery vs. PI commitments, bug trends, support volume, defect resolution timelines).
Build dashboards and reporting structures to surface trends and delivery risks.
Communicate delivery health, risks, and successes to program leadership and customer stakeholders.
Track delivery-related quality metrics (defect escape rates, bugs per release, mean time to resolution).
Analyze post-launch behavior to identify quality breakdowns and inform future priorities.
Identify and respond to patterns in blockers, scope churn, or quality gaps.
Support onboarding of new team members and operationalize delivery processes as the program scales.