Engineer, Service Parts

Slate Auto•Troy, MI

About The Position

At Slate, we’re building safe, reliable vehicles that people can afford, personalize and love—and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them. Slate is seeking a detail‑oriented, technically minded Engineer, Service Parts who is quick to adapt to new challenges. You are someone who can translate engineering intent into accurate service part definitions, ensure catalog readiness, and serve as the central point of contact when field teams have part‑related issues. You enjoy structure, understand product lifecycle processes, and take pride in maintaining a clean and reliable service parts ecosystem.

Requirements

Bachelor's degree in Mechanical Engineering, Automotive Engineering, Automotive Technology, or a related field is preferred, but not required. Equivalent technical training or relevant experience will also be considered.
5+ years of relevant experience in service parts, engineering support, or product lifecycle management is required.
Technical foundation in automotive service parts, with some engineering experience.
Experience with PLM, PIM, ERP, or other structured data systems (Windchill, NetSuite, etc.).
Strong understanding of BOMs, engineering drawings, and product change processes.
High attention to detail with an emphasis on accurate data and clean structures.
Excellent communication skills and the ability to collaborate across engineering, service, supply chain, and customer support.
Problem‑solving mindset with the ability to diagnose issues quickly and provide clear, actionable solutions.
Highly adaptable, excelling in fast-paced start-up and new model launch environments.
A proactive drive to prevent future issues, not just fix current ones.
Proficiency with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).
Must have the ability to travel (up to 10%).
Must have the ability to lift up to 35 pounds.
Must have the ability to stand, walk, and perform repetitive tasks for extended periods.
Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa sponsorship at this time.

Responsibilities

Service Parts Change Coordination & Implementation Assess engineering changes for serviceability risks or impacts.
Own the service part release process in the Product Information Management (PIM) system.
Populate required attributes on service parts for part catalog readiness.
Manage supersessions, cancellations, and transitions in the part catalog.
Follow formal workflows to release, update, or remove parts with correct timing.
Create and author Service Change Requests (CRs) in PLM for service-only parts, kits, and tools.
Field Service Parts Response Act as the primary point of contact for Slate Agents to address part‑related customer issues.
Resolve issues such as incorrect catalog listings, missing parts, applicability errors, or incorrect data.
Work cross‑functionally to implement catalog fixes and prevent reoccurrence.
Backorder & Supply Issue Support Assist supply chain in identifying alternates, supersessions, or engineering-valid replacements.
Resolve backorders caused by catalog or data issues.
Ensure service metadata and catalog structure support accurate demand and availability.