About The Position

Aleph is looking for an Engagement Associate to work hands-on with our partners as they roll out Aleph across their client bases. This role combines customer-facing execution with financial and data analytics skills, offering an opportunity to work closely with partners on training and day-to-day support efforts. This is a great opportunity for someone early in their career who wants hands-on exposure to modern finance workflows and customer-facing execution at a fast-growing startup. We are a small, high-impact team, and this role plays an important part in scaling Aleph’s partner motion. You’ll help ensure partners can confidently use Aleph with their clients, while surfacing feedback and issues that help us improve how we enable partners over time.

Requirements

  • 1–2 years of experience in a finance, accounting, or operations role, or equivalent early-career experience with strong exposure to finance workflows
  • Strong understanding of core finance concepts and an interest in modern FP&A tools and workflows
  • Comfortable working with data and spreadsheets (Excel / Google Sheets)
  • You have an ownership mindset and take responsibility for following work through to completion
  • You are passionate about working closely with external stakeholders
  • You are curious, proactive, and willing to dig into problems to understand what’s going on

Nice To Haves

  • Ideally, experience working at an early-stage tech startup

Responsibilities

  • Work hands-on with partners to onboard Aleph and roll it out across their client base using standardized templates and workflows
  • Lead training and support calls with partners, helping them confidently use Aleph with their clients
  • Troubleshoot issues raised by partners, diagnose data or configuration problems, and escalate to the appropriate teams when needed
  • Act as the voice of our partners by surfacing feedback, recurring issues, and insights to product and engineering teams to help improve how Aleph enables partners over time
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