Energy Efficiency Account Manager

CLEAResult

21h • $59,500 - $89,200

About The Position

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. We are looking for a talented individual… To join our team as an Account Manager! You will act as a representative to the customer's organization. Establishes and builds relationships in local, regional and national markets. Manages and promptly resolves customer concerns. Records, tracks customer interactions in accordance with corporation's procedures. Verifies product installations and that all paperwork received is accurate and complete. Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes. Develops strategies to drive increased savings acquisition. Works with engineering and program to research and analyze current and future technical specifications and requirements. Prepares sales forecasts. Troubleshoots technical issues, determines solution in accordance with product and customer specifications, and recommends solutions. Act as local, on-site program and company representative to customers; to encourage participation in the program and overcome barriers. Troubleshoot technical problems and issues, provide technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specifications. Building and maintaining relationships with contractors along with contractor expansion for the program. Travel throughout a defined territory with a Larger geographic impact or mix of low and high-tier client impact. Successful candidates will be located in Northwest Georgia or Chattanooga Tennessee.

Requirements

• 3 years’ experience with Energy Efficiency or relevant industry
• BA-P Certification

Nice To Haves

• Client interaction experience is a plus

Responsibilities

• Act as a representative to the customer's organization.
• Establishes and builds relationships in local, regional and national markets.
• Manages and promptly resolves customer concerns.
• Records, tracks customer interactions in accordance with corporation's procedures.
• Verifies product installations and that all paperwork received is accurate and complete.
• Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes.
• Develops strategies to drive increased savings acquisition.
• Works with engineering and program to research and analyze current and future technical specifications and requirements.
• Prepares sales forecasts.
• Troubleshoots technical issues, determines solution in accordance with product and customer specifications, and recommends solutions.
• Act as local, on-site program and company representative to customers; to encourage participation in the program and overcome barriers.
• Troubleshoot technical problems and issues, provide technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specifications.
• Building and maintaining relationships with contractors along with contractor expansion for the program.
• Travel throughout a defined territory with a Larger geographic impact or mix of low and high-tier client impact.

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees