Energy Analyst, Program Operations

ICF•Tulsa, OK

1d•Remote

About The Position

Energy Analyst, Program Operations Location: Remote Houston / Tulsa / Mid central region Preferred but open to candidates in other areas Ready to make a difference? Come join our team as an Energy Analyst supporting commercial energy efficiency programs in Texas. The Energy Analyst will work with a cross-functional team of program management, finance, technical, and marketing personnel. You will be responsible for the preparation and submission of weekly invoices, report generation and reconciliation, updating monthly presentations for our client and managing and reviewing project applications. Additionally, you will work with IT and Delivery teams, maintain organized records, and identify inefficiencies in the current invoice process to suggest improvements. This role will interface with manufacturers, retailers, Trade Allies, customers, engineers & consultants, and reviews project application forms and submittals to ensure compliance with program policies and procedures Why You Will Love Working Here Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs Investment of the community: Donation matching, volunteer opportunities Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning What You Will Be Doing: As an Energy Analyst, you will work with all levels of our team, including our program managers, program operations manager, field inspectors, and IT support group. You will provide a variety of administrative support to ensure our various rebate programs meets goal. Other responsibilities include:

Requirements

Bachelor’s Degree (or applicants can substitute one year of related experience for one year of education)
1+ year(s) of experience developing, designing, or administering successful operational processes; or experience supporting operations for consulting projects for utilities, state energy offices, state/local governments, and/or regional non-profits and/or related experience

Nice To Haves

Experience performing data and/or financial calculations, analyzing program metrics, identifying trends, and evaluating process inefficiencies
Demonstrated success operating in complex cross-functional teams to achieve high levels of production, meet tight deadlines, and deliver compliant quality work products
Ability to communicate effectively, written and verbally, with clients and colleagues at all levels
Advanced proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
Demonstrated ability to work independently and takes ownership of processes

Responsibilities

Provide support for field-based staff and a network of participating Trade Allies
Maintain ongoing communications with participating contractors, customers, and consultants
Clarify and resolve/escalate customer/contractor concerns related to program participation, as necessary
Review project application forms and submittals
Review technical specifications, calculations, and cost estimates for energy efficiency projects
Assist technical teams to ensure QA/QC standards for the program are met
Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database
Process program incentive payments per established policies and procedures
Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate
Data entry as part of our invoice process and program forecasting
Creating Excel formulas, pivot tables, and macros on a daily basis
Managing various invoicing and reporting processes, performing QA reviews with project managers, and submitting for client approval
Leading communication with IT group, monitoring IT tickets, and recommending improvements based on use of IT tools
Monitoring program metrics and identifying and evaluating trends in the data
Maintaining and updating shared files, resources, and program documents
Learning, maintaining, and updating process workflows and team manuals