Endpoint Patching Specialist (Infrastructure Specialist 2)- 20066941

State of Ohio • Columbus, OH

6d • Onsite

About The Position

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. To Qualify, You Must Clearly Demonstrate: Required Experience and/or Education 48 mos. combined work experience in any combination of the following\: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. Or completion of associate core program in computer science or information systems AND 30 mos. combined work experience in any combination of the following\: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. Or completion of undergraduate core program in computer science or information systems AND 24 mos. combined work experience in any combination of the following\: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. Or equivalent of minimum class qualifications for employment noted above. Note\: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question. What You'll Be Doing: Receives direction from IT Manager 1 in order to independently install, maintain, configure, upgrade &/or administers hardware and/or software, network administration, Windows endpoint administration, information security, and network connectivity, AD (Active Directory), (i.e., multiple technology domains) uses technical work knowledge to evaluate, select, adapt & modify standard procedures. Assisting Endpoint Engineering team to devise new approaches to problems encountered. Using Qualys reporting to identify and patch security vulnerabilities with the use of SCCM/MECM, BigFix & Qualys Patching. Performing Windows endpoint administration (e.g. system updates, patching, provisioning, account management & privileges, file system organization & optimization, data archival, job scheduling, disaster recovery, system performance management, security, log management). Using SCCM/MECM to diagnoses, analyzes & resolves issues for customer(s) across multiple technology domains. Using Qualys &/or SCCM daily to review and monitor enterprise security systems. For more information about this position, please click here . Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Requirements

• 48 mos. combined work experience in any combination of the following\: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting
• completion of associate core program in computer science or information systems AND 30 mos. combined work experience in any combination of the following\: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting
• completion of undergraduate core program in computer science or information systems AND 24 mos. combined work experience in any combination of the following\: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting
• equivalent of minimum class qualifications for employment noted above
• Knowledge of oral and written communication tools and techniques, customer support and personal service technical writing and documentation practices, state and Ohio Bureau of Workers’ Compensation (BWC) policy, procedures and applicable laws, vision, mission and goals of BWC, mathematic principles relative to assigned area in IT, telecommunications, capabilities and applications of network equipment including hubs, routers, switches, bridges, servers, and related hardware, IT principles, methods and practices in assigned specialty area, software distribution tools and configuration management and mechanisms, organizations operation environment, topology, and protocols, local area and wide area networking principles and concepts, back-up and recovery techniques, performance monitoring methods, basic internet server maintenance techniques, installation and configuration procedures, internet clients, such as browsers and streaming video, system administration methods and procedures, operating systems installation and configuration procedures, technology design, Qualys (reporting & patching module), SCCM/MECM (Microsoft Endpoint Configuration Manager), BigFix
• Skill in reading comprehension, speaking, service orientation, installation, troubleshooting, critical thinking, operation monitoring, judgment and decision making, systems analysis, systems evaluations, operation analysis, identifying and specifying business requirements, using data recovery tools and techniques and systems evaluation, and complex problem solving
• Ability to prepare meaningful, accurate & concise reports, stay abreast of current technologies in area of Vulnerability Management & Patching, & define problems, collect data, establish facts and draw valid conclusions () developed after employment
• Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle

Responsibilities

• independently install, maintain, configure, upgrade &/or administers hardware and/or software, network administration, Windows endpoint administration, information security, and network connectivity, AD (Active Directory), (i.e., multiple technology domains) uses technical work knowledge to evaluate, select, adapt & modify standard procedures
• Assisting Endpoint Engineering team to devise new approaches to problems encountered
• Using Qualys reporting to identify and patch security vulnerabilities with the use of SCCM/MECM, BigFix & Qualys Patching
• Performing Windows endpoint administration (e.g. system updates, patching, provisioning, account management & privileges, file system organization & optimization, data archival, job scheduling, disaster recovery, system performance management, security, log management)
• Using SCCM/MECM to diagnoses, analyzes & resolves issues for customer(s) across multiple technology domains
• Using Qualys &/or SCCM daily to review and monitor enterprise security systems

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree