Systems Patching Engineer

Granite Telecommunications • Quincy, MA

32d

About The Position

The Systems Patching Engineer will be responsible for overseeing the patching
and vulnerability update processes to maintain the integrity and security of
Granite’s IT infrastructure. This role requires a proactive individual with
strong technical skills to manage patching cycles, collaborate with
cross-functional teams, and support various system administration tasks. The
position involves after-hours work and a mix of specialized and general IT
responsibilities.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Solid knowledge of patch management tools such as SCCM, Intune, PatchMyPC, or similar
• Familiarity with Microsoft Windows Server, Linux, Google Cloud Platform (GCP), Google Cloud VMware Engine (GCVE), Backup and Restoration processes, and Microsoft Office 365
• Strong problem-solving skills and ability to work independently and in a team environment.
• Excellent communication skills to coordinate with cross-functional teams and manage escalations.
• Willingness to work after business hours (30% of the time) to support patching and vulnerability

Nice To Haves

• 1-2 years of experience in systems administration, patch management, or a related IT role.
• Experience with IT inventory management and procurement
• Familiarity with ITIL practices or other IT service management
• Certifications such as CompTIA Security+, Microsoft Certified: Endpoint Administrator, or Google Cloud certifications are a plus.

Responsibilities

• Oversee the deployment of patches and vulnerability updates, requiring 30% of time working after business hours to minimize system
• Utilize tools such as SCCM, Intune, PatchMyPC, or similar technologies to manage and automate patching
• Ensure systems are up-to-date with the latest security patches and software updates.
• Collaborate with Systems Team, Security Team, Application Teams, and QA Teams to plan and coordinate patching
• Develop and maintain schedules for patch deployments, ensuring alignment with organizational priorities and minimal impact on
• Communicate effectively with stakeholders to ensure smooth execution of patching
• Perform general systems engineering tasks, including working with technologies such as Microsoft Windows Server, Linux, Google Cloud Platform (GCP), Google Cloud VMware Engine (GCVE), Backup and Restoration, Systems Monitoring, and Microsoft Office 365
• Act as an intermediary between the Help Desk and Systems Team, handling escalations and providing technical support for complex
• Troubleshoot and resolve system-related issues to ensure operational
• Assist with IT inventory control and purchasing
• Work closely with the Director of IT Infrastructure to ensure timely processing of renewals for software, hardware, and
• Support other IT-related tasks as needed to maintain a robust and efficient infrastructure.

Benefits

• Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
• Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
• Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
• We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
• Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
• Granite was recently named One of Forbes Best Employers for Diversity.
• Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
• If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees