End User Technology Team Lead

Apex Group•Amsterdam, NY

36d

About The Position

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Job Summary The EUT Team Lead will be part of the EUT leadership team, ensuring the successful delivery of projects and the continuous improvement of processes. This role involves both technical and managerial responsibilities, requiring a strong technical background and leadership. The EUT Team Lead will report to the Head of EUT.

Requirements

Proven experience in a leadership role within a tech team.
Strong project management skills, with the ability to manage multiple projects simultaneously.
Good interpersonal skills, with a focus on listening and questioning skills.
In-depth knowledge of EUT systems and technologies.
Strong organizational skills and attention to detail.
Good written and communication skills in English.
Experience with documentation and improving SOPs and other process documents.
Good customer focus, and excellent timekeeping are key requirements of the role.
Good problem-solving abilities and capability to work in a team environment.

Responsibilities

Lead and manage a team of EUT engineers, providing guidance and support to team members.
Oversee project planning, execution, and delivery, ensuring projects are completed on time and within budget.
Collaborate with other departments to align engineering goals with organizational objectives.
Conduct regular team meetings and performance reviews to monitor progress and address any issues.
Foster a positive and productive work environment, encouraging professional development and continuous learning.
Ensure compliance with Apex standards and policies.
Address and resolve technical issues promptly, ensuring minimal disruption to business operations.
Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness.
Manage relationships with external vendors and service providers.
Prepare and present regular reports on IT project status, team performance, and other key metrics to senior management.