End User Support Specialist

Boeing • Hazelwood, MO

7d

About The Position

Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide. As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter. Tapestry Solutions, a part of Boeing Global Services BGS, is seeking an End User Support Specialist in Hazelwood, MO and Maryland Heights, MO .

Requirements

• Active U.S. Secret Security Clearance or higher
• Current CompTIA Security+ Certification

Nice To Haves

• Experience with STIG activities
• Experience with Linux
• Experience with Exchange user management
• Experience with desktop image capturing and deployment

Responsibilities

• Support classified and unclassified desktop hardware
• Provide support to multiple program engineering and productivity applications
• Conduct CVE and POAM remediation activities
• Domain account and access management
• Perform basic network troubleshooting
• Assist with planning and conduct execution of upgrades to hardware and software
• Respond/triage help desk enquiries for OS, applications, and environment access/network issues

Benefits

• We strive to deliver a total rewards package that will attract, engage and retain the top talent.
• Elements of this package include competitive base pay and variable compensation opportunities.
• We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
• The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees