End User Support Specialist

Boeing•San Luis Obispo, CA

About The Position

Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide. As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter. Tapestry Solutions, a part of Boeing Global Services BGS, is seeking an End User Support Specialist in San Luis Obispo, CA .

Requirements

Ability to obtain U.S. Secret Security Clearance
Current CompTIA Security+ Certification

Nice To Haves

Experience with Exchange user management
Experience with end user Virtual machine technologies
Experience with Linux
Experience with desktop image capturing and deployment

Responsibilities

Support desktop hardware and virtual machines
Provide program engineering and productivity application support
Perform CVE and POAM remediation activities
Perform Domain account manage and access management
Conduct basic network troubleshooting
Assist with planning and perform execution of upgrades to hardware and software
Respond/triage help desk enquiries for OS, applications, and environment access/network issues
Support onsite and virtual employees

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