End User Computing Engineer I

#REF! • Arlington, TX

3d

About The Position

End User Computing Engineer I – IT End User Virtualization Bring your passion to Texas Health so we are Better + Together Work location: Texas Health Resources, 612 East Lamar Blvd, Arlington, TX 76011 Work hours: Full-time, Day shift; 40 hours, Monday – Friday, 8:00am to 5:00pm IT End User Virtualization highlights: · Innovative, collaborative and fast-paced environment · Opportunities to learn and advance in roles · Supportive and transparent leadership · Work from home life balance · Inclusive and supportive team attitude Here’s What You Need

Requirements

• Bachelor's Degree Information Systems or relevant technical field or 4 years relevant experience in lieu of a degree. (Required)
• 6 months experience providing system management and support for all aspects of the end user experience. This includes but is not limited to: Microsoft Windows based computers, Mobile devices (IOS, Android, Other TBD), Desktop applications, Virtual applications, Systems deployment, engineering and management: - desktop management, - systems updates and patches, - application updates and patches, and/or - user management.
• Microsoft Active Directory
• Group policy administration (GPO)
• enterprise print management
• Microsoft KMS
• Microsoft Remote Desktop Services
• Microsoft SCCM
• Microsoft AppV
• Microsoft Intune
• personal data storage
• departmental shared storage, and/or
• Logmein for remote support. (Required)

Nice To Haves

• 6 months experience with VMware Horizon, VDI, UEM (Airwatch), Workspace, RDS hosted apps (Preferred)
• 6 months experience with Citrix Xenapp and/or Xendesktop (Preferred)
• 6 months experience End Point Security administration this can include but is not limited to: Microsoft Bitlocker, · Microsoft Defender, · McAfee epo for dlp and whole disk encryption, · Cylance, · Symantec VIP, · Imprivata OneSign, and/or · Absolute software. (Preferred)
• MCSA - Microsoft Certified System Administrator or MSCE (Preferred)
• VMware VCP (Preferred)
• Citrix Certification such as CCA, CCE, or CCP (Preferred)

Responsibilities

• Provide technical assistance to other team members, other ITS teams and end users.
• Work with application vendor to resolve issues
• Provide on call after hours support.
• Provide Enterprise Client Systems Management support of End User Computing environments that support heterogeneous Operating Systems including Microsoft Windows.
• Device OS updates and patches
• End Point Security Detection and Resolution and updates
• Applications update and patch
• System policy changes
• Virtual Systems Administration and Management
• Virtual systems update and patch management
• Virtual systems configuration
• Virtual application support
• Thin client configuration management for VDI
• EUC web portal system update and management.
• System management design and implementation
• Design client templated systems for virtualized environments
• Develop automated scripts to roll out application solutions
• Develop new solutions to meet customer requirements.
• Vendor and Customer Support
• Work with application vendor to resolve issues
• Provide technical assistance to other team members, other ITS teams and end users
• Provide on call after hours support.

Benefits

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees