End User Business Development Manager

ASSA ABLOY • Austin, TX

2d • $90,000 - $132,000 • Remote

About The Position

The Business Development Manager (BDM), Life Sciences is a customer-facing individual contributor role responsible for driving growth across the Life Sciences vertical in North America. This role focuses on direct engagement with end-user customers in highly regulated environments to uncover opportunities, build trusted relationships, and accelerate adoption of HID’s Physical Access Control Solutions. The ideal candidate brings strong consultative selling experience, deep knowledge of access control or security technologies, and the ability to navigate complex, multi-stakeholder sales cycles. This role plays a critical part in expanding HID’s presence within pharmaceutical, biotechnology, medical devices, and research environments

Who are we? 
HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Physical Access Control Solutions (PACS):
HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. 
This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Are you ready to make a difference? Join us and help shape the future of security.

Requirements

• Bachelor’s degree or equivalent industry experience.
• 5+ years of experience in business development, sales, or account management within physical access control, electronic security, or related technology solutions.
• Demonstrated experience selling directly to end-user customers within Life Sciences or other highly regulated environments.
• Proven success managing complex, consultative sales cycles involving multiple decision-makers, including executive-level stakeholders.
• Strong technical understanding of Physical Access Control Solutions (PACS) and authentication technologies.
• Excellent communication, presentation, and relationship-building skills.
• Strong business acumen, organizational discipline, and ability to work independently.
• Willingness and ability to travel extensively within North America.
• Experience working with the consultant community and understanding security system specification tools and processes.
• Familiarity with HID Global’s sales ecosystem, channel strategy, and PACS portfolio.

Responsibilities

• Identifying, developing, and closing new business opportunities within the Life Sciences vertical across North America.
• Engaging directly with end-user customers to understand security, compliance, and operational needs in regulated environments.
• Positioning HID’s physical access control solutions as strategic, value-driven investments aligned to customer business objectives.
• Managing the full sales cycle from prospecting through closing, including forecasting and pipeline management.
• Representing HID with professionalism, integrity, and compliance in all customer and partner interactions.
• Conducting market research to identify trends, opportunities, and targeting accounts within pharmaceutical, biotechnology, medical device, and research facilities. Drive expansion into new regions and growth segments across North America.
• Building and maintaining strong relationships with security, IT, facilities, and operational leaders. Serving as a trusted advisor by aligning HID solutions to customer challenges and regulatory requirements.
• Developing and executing effective sales strategies to achieve or exceeding revenue targets. Creating compelling, customer-specific value propositions and manage complex sales cycles involving multiple stakeholders.
• Maintaining deep knowledge of HID Physical Access Control Solutions, including credentials, readers, controllers, mobile access, and biometric technologies. Staying current on industry trends and HID’s PACS roadmap.
• Partnering with product management, engineering, marketing, channel, and customer support teams to ensure alignment, solution success, and customer satisfaction
• Delivering product demonstrations, training, and best-practice guidance. Representing HID at trade shows, industry events, and customer forums.
• Monitoring pipeline health, account activity, and sales performance metrics. Providing feedback to leadership on market dynamics, competitive activity, and customer needs.
• Ensuring all sales activities comply with applicable regulations, customer requirements, and company policies, maintaining the highest ethical standards.

Benefits

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level