Enablement Operations Manager

Curriculum Associates

4d • $69,250 - $118,250

About The Position

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. The Enablement Operations Manager will be a key architect behind the systems, processes, and workflows that empower our Subject Matter Experts (SMEs) to deliver scalable, impactful enablement programs. In this role, you will own and optimize the technology solutions that elevate our team’s effectiveness—including project management tools, enablement platforms, and knowledge management systems. You will also lead our reporting and analytics operations, providing the data-driven insights that enhance team performance, identify opportunities for operational efficiency, and accelerate revenue across our customer-facing teams. This role is perfect for someone who thrives on continuous improvement, enjoys solving complex problems creatively and systematically, and excels at connecting strategic objectives to day-to-day execution. The ideal candidate is energized by bringing structure to ambiguity, collaborating cross-functionally, and leveraging data and systems to drive measurable impact. Experience in EdTech or education-focused organizations, not required, but we'd love to see it.

Requirements

• Proven process and project management experience, owning process tooling, documentation, and improvement processes
• Experience with data analytics, reporting, and data visualization (e.g., Salesforce, Power BI, Smartsheet).
• Systems and process-oriented thinker with demonstrated experience optimizing or implementing workflows, processes, and automation.
• Proficient with enablement and collaboration tools (with a strong preference for experience using Highspot).
• Exceptional communication and stakeholder management skills with the ability to influence across teams.
• Highly organized, detail-oriented, and comfortable working in a fast-paced, evolving environment.
• Bachelor's degree in business, marketing, education, operations, or related field. A combination of experience and education amounting to 4 years will be considered.
• 3+ years of experience in enablement operations, sales/revenue operations, program operations, or similar role within a high-growth organization.
• Experience supporting projects requiring cross-functional collaboration

Nice To Haves

• Ideal experience in EdTech or education-focused SaaS industry.

Responsibilities

• Manage key projects, processes, and tasks across products or initiatives within the Enablement Operations Team across internal cross-functional teams
• Optimize Enablement Platform workflows, templates, and processes that enhance how SMEs create, maintain, and deliver enablement content at scale.
• Ensure we have an updated and accurate source of truth for customer facing teams on key products and processes.
• Lead and manage the development of dashboards and reporting to track content usage, program adoption, readiness metrics, and impact on performance and revenue.
• Drive continuous process improvement, through process documentation, templatization, data reviews, and stakeholder feedback
• Serve as a technical platform expert and support the department on maintenance of the enablement tech stack (e.g., Enablement platform, Knowledge Base, LMS, project management systems) with a focus on accurate and timely data
• Coordinate with other internal cross functional teams to support key initiatives for educator facing teams to ensure they have the systems, processes, information they need to sell/support a portfolio of products.
• Support special projects as needed and identified by sales cycle requests and needs.
• Meet or exceed established weekly, monthly, quarterly and annual Rev Ops and company targets and KPI’s.
• Monitor, screen, and respond timely to all internal/external communications.

Benefits

• Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance.
• Employees can enroll in our company’s 401k plan and receive an employer match.
• Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees