Product, Operations & Enablement Manager

ACE Hardware•Minneapolis, MN

1d•$140,000 - $165,000

About The Position

At RedVest Media—Ace Hardware’s retail media network—we are The Helpful Network. We exist to deliver meaningful value to the brands who advertise with us and to the local Ace retailers who serve their communities every day. We help partners solve real business challenges through the power of media, both within Ace’s ecosystem and beyond. With over 70 million Ace Rewards members, a scaled ecommerce business, and high‑engagement digital channels (site and app), we offer exclusive inventory and audiences rooted in deep customer loyalty. And as a fast‑growing, late‑mover media network, we leverage the most modern technology and seamless integrations—giving advertisers an enhanced experience from day one. The Opportunity RedVest Media is seeking a Product, Operations & Enablement Manager who will play a critical role in shaping how our retail media network operates and evolves. This versatile leader will refine and optimize our operational processes while helping to curate, expand, and commercialize our portfolio of media products and capabilities. This role will work cross‑functionally with: Our media buying and execution partner, Epsilon Retail Media Ace’s internal Digital, Ecommerce, and App teams External technology and media partners You will bring together operational rigor, product thinking, and commercial enablement to help us scale revenue, streamline execution, and deliver exceptional value to advertisers and shoppers alike.

Requirements

6+ years of experience in product operations, product management, strategy, or a related discipline within retail, CPG, ecommerce, or digital media.
Strong understanding of retailer digital properties, including ecommerce platforms, apps, and onsite media.
Demonstrated expertise with project management tools (Monday.com, Smartsheets) and CRM platforms (Salesforce).
Experience partnering within the retail media tech ecosystem, such as DSPs, SSPs, and publisher partnerships.
Ability to convert strategic priorities into actionable product plans and detailed functional requirements.
Highly organized, detail‑oriented, intellectually curious, and comfortable operating with ambiguity.
Familiarity with first‑party retail data and retail media measurement.
Proficiency in Microsoft Excel and PowerPoint.
Bachelor’s degree or equivalent experience required.

Nice To Haves

Retail Media Network experience preferred; CPG, digital media, or agency background is a plus.

Responsibilities

Design and optimize operational workflows across sales, account management, creative, analytics, and execution teams using tools such as Salesforce and Monday.com.
Prioritize and manage the product and capabilities roadmap, translating business needs and market insights into clear product requirements.
Collaborate with internal and external partners to develop, test, and launch new media capabilities and channels.
Build and deliver sales and product enablement, including pricing frameworks, product documentation, and go‑to‑market resources.
Synthesize market feedback and industry insights to identify gaps, refine offerings, and shape long‑term strategy.
Potentially manage and develop a small team of Media Operations and Sales Enablement Associates.

Benefits

Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met).
Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation.
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
Your career at Ace is more than just a job. It’s a chance to be part of something meaningful.
We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
Ace invests in every employee we hire, with a key focus on development and coaching.
We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Identity theft protection