Enablement Operations Manager

Canva • Austin, TX

8h • Hybrid

About The Position

As Canva continues to scale, Enablement is an increasingly critical engine powering the success of our GTM teams. Enablement Operations is central to running the operational backbone of our global GTM Enablement function. In this role, you will design, manage, and continuously improve the systems, workflows, governance and infrastructure that ensure enablement is scalable, consistent, and aligned to business priorities across our GTM Field teams. You will translate strategy into execution discipline — creating structured intake processes, maintaining a governed content ecosystem, managing the global enablement calendar, and ensuring communications and programs are delivered with clarity and rigor. This is a high-leverage individual contributor role for someone who excels at building repeatable processes, driving cross-functional coordination, and bringing operational excellence to complex, fast-scaling environments.

Requirements

• 4+ years in Sales Enablement, Enablement Operations, Revenue Operations, or Program Management in B2B SaaS
• Strong project management and cross-functional coordination skills
• Proven experience building and managing structured workflows
• Experience owning or administering content systems (Guru preferred)
• Ability to design governance frameworks and enforce standards
• Comfort operating in hybrid, global GTM environments
• Strong written communication and documentation skills

Responsibilities

• Govern and administer enablement systems (including content and LMS platforms) ensuring structure, quality, and disciplined governance
• Design, own, and operationalize scalable workflows for field intake and cross-functional enablement requests
• Design and deploy AI-powered agents and workflow automations to streamline key enablement processes.
• Manage and maintain the global enablement calendar, ensuring alignment, sequencing, and transparency across segments
• Oversee execution of monthly GTM webinars and the broader enablement communications cadence
• Establish and enforce content governance standards to eliminate redundancy and content sprawl
• Partner cross-functionally with Sales, Customer Success, RevOps, Marketing, and IT to drive alignment and execution
• Define, monitor, and report on operational KPIs that measure enablement efficiency and effectiveness
• Continuously optimize systems, automation, and reporting to support scalable global enablement

Benefits

• Equity packages - we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed