EMT Transfer Center Coord II

Jefferson Health Plans•Philadelphia, PA

About The Position

The EMT Transfer Center Coordinator II coordinates all aspects of Transfer Center and telemedicine cases including facilitating physician to physician communication and logistics related to patient transfers. This includes scheduling and assigning transports, documenting transfer activity, facilitating communication for transfers and completing ADT functions in Epic. The incumbent is also responsible for taking calls for Emergency Medical Services (EMS), triaging calls using Emergency Medical Dispatch (EMD) protocols, providing callers with pre-arrival instructions and dispatching appropriate EMS resources. Transfer Center Coordinators Impact multiple patients at one time No strenuous activity with heavy lifting Learning and developing by being a part of the care team Stepping stone if you want to pursue a career in operations or in a clinical setting Use critical thinking skills High pace team-centered work environment Operations and logistic planning

Requirements

EMT required
2 years EMT experience (or related experience) required

Responsibilities

Receives calls regarding patient transfers, consultations, and telemedicine requests, and obtains pertinent clinical and diagnostic information from the referring physicians, RNs and other clinical staff. Coordinates physician to physician communication.
Coordinates logistics of external transfers including arranging transportation, ensuring appropriate bed assignment and coordinating with patient access and admissions departments.
Properly documents in transfer center software, computer aided dispatch (CAD) software and other systems as appropriate.
Performs admissions and other ADT functions in Epic.
Processes incoming radiology images from external facilities.
Generates and processes transfer agreements between Jefferson Health facilities and referring facilities.
Receives emergency and nonemergency calls for EMS, triaging these calls using Emergency Medical Dispatch (EMD) protocols and providing callers with pre-arrival instructions. Appropriately prioritizes and dispatches EMS resources.
Outsources transports ambulance vendors.
Manages communication between all members of the healthcare delivery team to ensure safe and timely transport and transfer of patients.
Maintains operational awareness over all transfers, transports, ambulance radio communication, helicopter radio communications and locations of JeffSTAT ambulances and helicopters via GPS.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
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In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees.
If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson.
Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.
With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years.
Our Mission, We Improve Lives, expands to every corner of the organization.
From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.