EMR / EHR Support Specialist I (KanTime)

Angels of Care Pediatric Home Health • McKinney, TX

23d • Remote

About The Position

As an Electronic Medical Record (EMR) Support Specialist I, you will provide day-to-day system support, ensuring the stability, integrity, and effective use of KanTime and related systems. This role partners closely with internal teams to troubleshoot issues in the Electronic Health Record (EHR) system, document processes, and support end users while maintaining compliance with organizational standards.
In this role, you will:

Requirements

• High school diploma or equivalent
• Strong customer service, communication and collaboration skills
• Solution-oriented, with the ability to work independently and take initiative
• Experience supporting end users in an Electronic Medical Record (EMR) / Electronic Health Record (EHR) system preferred
• IT Training preferred

Responsibilities

• Maintain, analyze, and troubleshoot Angels of Care and customer-installed systems.
• Document KanTime support procedures and develop clear “How-To” guides.
• Ensure the integrity and accuracy of electronic data records in accordance with Angels of Care standards.
• Communicate technical information and system functionality to non-technical users in a clear and understandable manner.

Benefits

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees