EMR Analyst II - Epic Inpatient

Cincinnati Children's Hospital Medical Center•Cincinnati, OH

38d•Remote

About The Position

Join one of the top pediatric hospitals in the nation and a recognized leader and top employer for technology professionals as an Epic Analyst (Inpatient). At Cincinnati Children's, you will play a vital role in advancing our mission to improve child health and transform care delivery through technology and innovation. In this role, you will support and enhance our Epic systems that power patient care, registration, scheduling, and billing across the enterprise. This position is ideal for someone who thrives in a technical environment-focused on Epic build, configuration, and optimization-to ensure seamless system performance for clinicians and patients alike. You will collaborate with cross-functional teams to design, implement, and maintain innovative Epic solutions that strengthen workflows, improve data integrity, and elevate operational efficiency at one of the nation's best places to work in healthcare technology. As part of your continued growth, you will also gain exposure to Epic Bugsy Infection Control- a forward-thinking Epic module that plays a key role in advancing patient safety, infection prevention, and care quality across the organization.

Requirements

Bachelor's Degree or equivalent combination of education and experience.
2+ years of work experience in a related job discipline.

Nice To Haves

Epic Certifications: EpicCare Inpatient Clinical Documentation, EpicCare Inpatient Procedure Orders or Epic Bugsy Infection Control - with Bugsy experience valued for its forward-thinking approach to infection prevention and surveillance.
Strong technical aptitude with experience in Epic build, configuration, testing, and troubleshooting.
Experience with system integrations, interface validation, and release management processes.
Ability to analyze workflows, translate business requirements into technical solutions, and collaborate with both technical and clinical partners.
Desire to expand Epic expertise through exposure to advanced modules and ongoing professional development opportunities.

Responsibilities

Analyze, design, implement, and maintain moderately complex systems that greatly improves clinical care and patient management.
Support system testing.
Document testing outcomes.
Work to develop technical solutions.
Utilize development lifecycle process, operating procedures, and documentation to implement and support system solutions.
Where applicable, collaborate on the scheduling of the applicable clinical systems training and build environments to ensure currency and usability to support end user training.
Independently develops educational technology content for applicable use.
Recommends opportunities for and participates in process improvement to advance education and learning processes, content tracking, content review and revision.
Drives the use of multivariate learning modalities to cover the adult learning spectrum and clinical system education need.
Take ownership of tasks with sense of urgency and drive them to completion.
Take initiative and know what needs to be done.
Communicate to supervisor regarding overall issues, roadblocks.
Identify the appropriate resources needed to complete small/medium projects.
Support the communication on project-related issues and developments.
Work with cross functional teams.
Attend and participate in design and leadership team meetings for the various clinical applications deployed throughout the hospital.
Consult with end users to ensure that clinical system applications and accompanying training programs and materials support global and unique patient care delivery processes.
Network with internal and external experts to identify best practices for clinical system use and training.
Promote use of industry best practice tools for efficiency and innovative education and learning.
Maintain currency in the field by participating in educational opportunities provided by vendor and other customer connections.
Conduct and participate in instructional sessions.
Use knowledge to improve skills.
Develop and maintain positive relationships, both internal and external to CCHMC.
Motivate people and encourage teamwork.
Work well with others and fosters a positive team environment.
Prepare oral and written presentations.
Support/and or lead the design, development, and implementation of new and enhanced application requests.
Support and/or lead project plans and other project- related documentation for moderately complex projects.
Determine the scope of moderately complex projects.
Coordinate the appropriate resources needed.
Prioritize, organize, and complete assigned tasks and associated documentation upon directives from supervisor or customers.
Seek the appropriate resources needed for activities.
Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues.
Effectively works with cross functional teams to ensure proper integration.
Consult with and support the end user community to develop and validate requirements for system solutions.
Develop collaborative professional relationships with customer group and key stakeholders.
Demonstrates advanced troubleshooting skills.
Ensure outstanding end-user support is provided, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other areas to ensure customer-centered incident management and support.
Independently critically thinks to work through details of a problem to reach a positive solution.
Plan and execute the support for a user base through clinical system training and the creation and curation of advanced education and training materials.
Adhere to and promote continual adoption of change management policies and procedures.
Interact with all levels of staff throughout the Medical Center in a collaborative manner.
Strong sense of personal accountability.
Model outstanding customer service behavior, including timely and effective follow-up with customers.
Always maintain CCHMC's service standards of being Courteous, Attentive, Respectful and Enthusiastic team members, and Safe (CARES).

Benefits

Medical coverage starting day one of employment. View employee benefits here.
Competitive retirement plans
Tuition reimbursement for continuing education
Expansive employee discount programs through our many community partners
Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions
Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
Physical and mental health wellness programs
Relocation assistance available for qualified positions

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