Employment & Training Specialist IV - Portland

State of Maine • Portland, ME

5d

About The Position

The Maine Department of Labor is seeking a supervisor (Employment and Training Specialist IV) to join the leadership team for the Greater Portland and Springvale CareerCenters. If selected for this position, you will work as an assistant manager to the CareerCenter Manager and assist in supervising Bureau of Employment Services staff and services designed to assist Maine workers and employers with their employment-related needs. You will collaborate with local service providers and community organizations to make CareerCenter services easy to access and meaningful. You will monitor caseload budgets, contracts, and grants for employment and training programs; prepare federal and state reports; and train local office staff on new and revised guidelines, rules, and procedures. The position will be based in Portland, with regular travel to Springvale and, as needed, to Augusta.

Requirements

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members.
• Customer/Quality Skills: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers' apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
• Accountability Skills: Holds self accountable for measurable, high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable for own development, including identifying and participating in learning opportunities. Complies with established control systems and rules.
• Planning/Organization Skills: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans, and priorities to changing circumstances. Monitors own progress and evaluates outcomes
• Employee Development: Knowledge of employee development concepts, principles, and practices related to planning, evaluating, and administering training, organizational development, and career development initiatives.
• Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

Nice To Haves

• Excellent communication, customer service, and interpersonal skills.
• Experience in establishing and maintaining effective working relationships with businesses/employers and representative agencies.
• Leadership/management/ supervisory competencies.
• Knowledge of and experience in workforce development systems and partnerships.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual service platforms such as Zoom or Microsoft Teams

Responsibilities

• Interview, hire, train, supervise, and evaluate subordinate staff.
• Develop and maintain standard operating procedures for the program's purpose, workflow, guidelines, rules, and regulations.
• Establish and maintain partnerships with service providers, employers, community groups, and other public and private entities to determine community needs and the best ways to serve the public.
• Monitor and evaluate programs and services to assess effectiveness, compliance, and opportunities for improvement.
• Prepare written/verbal presentations to provide information to the public.
• Deliver workforce services to job seekers and businesses in the Centers, at itinerant sites, and via virtual platforms.

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees.
• State employees are eligible for an extensive, highly competitive benefits package that covers many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed