EMPLOYMENT SECURITY REP II-MSFW - 40045016 1

State of Florida•Wauchula, FL

24d•Onsite

About The Position

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters. In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets. FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.) Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/ The Work You Will Do: Due to the increased Hispanic influence within the agricultural community of this administrative area, it is required that the incumbent have adequate linguistic ability in both English and Spanish. Under the direct supervision of the Workforce Services Process Manager and Regional Workforce Development Board 19 and in compliance with Federal regulations, will perform extensive personal outreach contacts with Migrant and Seasonal Farm-workers (MSFW) in order to determine their employment needs and to advise them of the full range of services available at the local One Stop Center. Make available and distribute to MSFW workers concise written information in Spanish and English informing workers of their rights under State and Federal Statutes and Regulations. Also, inform these workers of Worker Complaint Systems. Will assist other professional staff to identify and extend services to MSFWs in need of job referral, intensive guidance or other specialized services necessary to attain a status of employability. Refer MSFWs to supportive services not available through the One Stop Center when appropriate. Will refer any applicant with extensive barriers to employment to a counselor. Will cooperate and communicate with MSFW community action organizations, familiarizing them with One Stop Center available services and urging referral of MSFW workers to local offices. Will solicit assistance in outreach from these organizations. Will perform follow-up and follow-through activities as needed. The Difference You Will Make: You will be conducting outreach and assessment services for Migrant and Seasonal Farm Workers (MSFW) in the areas where they live, work and congregate. You will be providing information to MSFWs at their working, living or gathering areas, including day haul sites, by means of written and oral presentations either spontaneous or recorded, in a language that is readily understood by them. FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. How You Will Grow: FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee: Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities. Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work. Provides information clearly, accurately, and succinctly; and exhibits good listening skills. Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools. Uses knowledge acquired through education, training, or experience to complete tasks. These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience. This position is located in the Wauchula, Florida office within Hardee County. Most of the area is rural and part of the Florida scrub ecosystem, with smaller areas of hammocks and cypress swamps and lakes. The only road that goes through the County is the Old Florida Cracker Trail. The area has a rich history of cattle drives and stories of early settlers becoming cracker cowboys. Wauchula used to be known as the Cucumber Capital of the World, but watermelons and citrus have become even larger crops for the area. The County has parks and a wildlife refuge as well as a museum.

Requirements

Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing in both English and Spanish.
Working knowledge/experience using Microsoft applications which include Word, Excel and Power Point.
Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service.
Ability to establish and maintain effective working relationships with others.
Ability to understand and apply applicable rules, regulations, policies and procedures.
Ability to deal with the public in a tactful, courteous and effective manner.
Ability to record, collect, evaluate and analyze data.
Ability to work independently by planning, organizing and coordinating work assignments.
Ability to listen effectively.
Ability to read and understand reports, documents and other written materials.
Ability to utilize problem-solving techniques.
Ability to work relatively independently
Ability to work effectively as part of an inter-organizational team.
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.
Bi-lingual (Spanish/English) required (written and verbal)
Must have MSFW background
Duties and responsibilities of this position must be performed at the official work site of the Department.
Travel may be required to travel.
Due to the increased Hispanic influence within the agricultural community of this administrative area, it is required that the incumbent have adequate linguistic ability in both English and Spanish.

Responsibilities

Comprehensive and specialized assessments of skill levels and service needs.
Development of an individual employment plan to identify the employment goals, appropriate achievement objectives, and appropriate combination for services for the participant to achieve the employment goals.
Group and Individual career counseling and career planning.
Provide services available from the local office, including the availability of referrals to agricultural and non-agricultural employment, training, supportive services, testing, counseling and other job development services
Provide specific employment opportunities which are currently available
Provide Information on the complaint system and Basic summary of farmworker rights regarding the terms and conditions of employment.
Coordinates services with state and local agencies and private employers for job development and referrals.
Maintains accurate case records including tracking customers’ employability plans.
Maintains appropriate documentation for support services and conducts follow-up on customers on a regularly scheduled basis.
Refers customers to community resources for appropriate employment-related services and performs placement services, as required.
Will perform extensive personal outreach contacts with Migrant and Seasonal Farm-workers (MSFW) in order to determine their employment needs and to advise them of the full range of services available at the local One Stop Center.
Make available and distribute to MSFW workers concise written information in Spanish and English informing workers of their rights under State and Federal Statutes and Regulations. Also, inform these workers of Worker Complaint Systems.
Will assist other professional staff to identify and extend services to MSFWs in need of job referral, intensive guidance or other specialized services necessary to attain a status of employability. Refer MSFWs to supportive services not available through the One Stop Center when appropriate.
Will refer any applicant with extensive barriers to employment to a counselor.
Will cooperate and communicate with MSFW community action organizations, familiarizing them with One Stop Center available services and urging referral of MSFW workers to local offices. Will solicit assistance in outreach from these organizations. Will perform follow-up and follow-through activities as needed.
You will be conducting outreach and assessment services for Migrant and Seasonal Farm Workers (MSFW) in the areas where they live, work and congregate.
You will be providing information to MSFWs at their working, living or gathering areas, including day haul sites, by means of written and oral presentations either spontaneous or recorded, in a language that is readily understood by them.

Benefits

State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
Retirement plan options, including employer contributions (www.myfrs.com)
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment