Employment Program Quality Analyst

The Arc Lexington • Gloversville, NY

2d

About The Position

The Arc Lexington is looking for an Employment Program Quality Analyst The Arc Lexington is seeking a detail-oriented and collaborative professional to support the billing, reporting, and compliance functions of our Employment and Vocational Services programs. This role in essential to ensuring the accuracy, integrity and sustainability of services that help people with disabilities achieve meaningful employment and community inclusion.

Requirements

• A High School Diploma and at least five years of related experience are required.
• Candidates must have strong typing, computer, organizational, and telephone skills, excellent attention to detail and the ability to manage multiple deadlines.
• Experience with billing, reporting, and compliance in human services and vocational rehabilitation is preferred.
• Comfort working with databases, effective communications skills, and knowledge of OPWDD, OMH, and And/or ACCESS-VP are a plus.

Responsibilities

• Prepare and submit accurate billing and productivity reports to OPWDD, OMH, and ACCESS-VR.
• Track service units, authorizations, and utilization to ensure contract compliance.
• Maintain and update data in NYESS and internal reporting systems.
• Collaborate with Job Coaches, Job Developers, Finance, and Program leaders on documentation and reporting.
• Monitor exceptions, uncharged time, and underutilized services, flag trends and issues.
• Serve as a Liaison with ACCESS-VR and other New York State funding partners

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED