Employment Coordinator - PSP

EAST SIDE HOUSE SETTLEMENT•New York, NY

5d•$62,000 - $67,000

About The Position

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and their community. ESH’s Adult & Workforce Programs aligns with our mission by providing high quality programs and services within community centers and school partnerships. Reporting to the Director of PSP, the Employment Coordinator is responsible for linking participants to work readiness, occupational training, subsidized internships, and unsubsidized employment. The Employment Coordinator will develop and cultivate partnerships with hospitals, clinics, and long-term care facilities and identify healthcare employers aligned with participant goals. This position’s direct reports include interns and a Retention Specialist and interacts with the Jobs Plus program. With a focus on workforce development, the Employment Coordinator provides under- and unemployed adults 18+ who are from communities most impacted by poverty, systemic inequity, and community violence

Requirements

Bachelors’ degree preferred with at least three years of experience business development, sales, human resources, job development, recruitment, or marketing.
Demonstrated supervisory experience and leadership skills with a focus on execution and results, with ability to mentor staff to achieve higher levels of performance
Experience with recruitment, retention, attendance, and placement
Experience working with community served by East Side House Settlement.
Strong computer skills and technological experience including Microsoft Office (Word, Teams, etc.) Google Suite (Google Classroom, Docs, and Sheets) and similar programs
Exhibits good judgment and analytical skills required to anticipate organizational advancement
Strong written and verbal communication skills: a persuasive, passionate and effective communicator with excellent public speaking skills and ability to communicate and interact comfortably with a range of stakeholders (staff, partners, funders); a compelling spokesperson on behalf of the organization mission and vision
Exhibits high integrity, and demonstrates the ability to be valued and respected by community, professionals, civic leaders, corporations, foundations, and government officials
Possesses strong organizational leadership and project management skills, able to oversee and handle multiple projects and tasks simultaneously
to access to navigate department changes based upon emerging industries and community needs
Maintain strong relationships with all stakeholders, including prospective employers, strategic partners, organization leadership, funders, community leaders
Customer Service
Problem Solving/ Analysis
Ethical Conduct
Customer/Client Focus
Time Management
Teamwork Orientation
Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings.

Responsibilities

Supervise and coordinate job placement and retention services, meant to increase employability, livable wages, and employment retention amongst participants
Develop strategy for engaging employers for the purpose of filling open job vacancies, increasing employer partnerships, and retaining existing partnerships; Evaluate and assess efficiency and effectiveness of employer partnerships.
Link participants to paid work-readiness, 300-hour occupational courses and subsidized internships
Offer both immediate and longer-term employment opportunities to participants and develop a comprehensive and robust employer engagement strategy to establish, maintain, and deepen employer relationships over time, to ensure program services meet employer needs, and to prepare clients for high-wage jobs.
Secure paid internships, arrange hiring events, track 90-day retention, and meet placement benchmarks.
Ensure employer engagement strategies would be demand-driven, based upon a working knowledge of labor market trends in New York City that are relevant to participants, using quarterly prospecting plans, which indicate target industries and employers for placing participants during the upcoming fiscal years and the placement volume expected.
Oversee department staff in the areas of coaching participants on a variety of post-employment work-related topics such as adjusting to work expectations, taking demands from a supervisor, identifying travel alternatives, securing back-up childcare in the event of a provider emergency, and asking for a raise.
Measure training effects on job placement/advancement and use tracking tools to accurately report on outcomes.
Represent program at networking events and functions.
Assist with facilitating inter-agency and inter-program communication, collaborating with other ESH programs.
Use diversified marketing strategies to reach a wide range of participants, taking into consideration the varying demographics, needs, work experience, skills, education levels, and career interests of participants
Use software such as Salesforce to case note and regularly track members’ progress.