Employer Installation and Premium Billing Representative

UnitedHealth Group•Las Vegas, NV

9d•$18 - $32•Hybrid

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Employer Installation and Premium Billing Representatives perform the installation and structure build of assigned accounts, including, installation of membership enrollment. Representatives update premium rates and generate monthly premium invoices. Responsibilities also include preparation of discrepancy reports, review and reconciliation of monthly premium invoice statements, ongoing account maintenance and providing customer service to internal / external clients. This position is full time, Monday - Friday. Employees are required to work our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime or weekends. We offer up to 8 - 12 weeks of paid training. The hours during training will be 8:00 am - 5:00 pm PST from Monday - Friday. Training will be conducted on - site. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of experience in accurate and efficient data entry, ensuring high - quality record management and attention to detail
1+ years of experience in vendor billing, invoicing, OR accounts payable
Experience with utilizing Microsoft Word (creating, editing, and saving documents)
Experience with utilizing Microsoft Excel (creating, editing, and saving spreadsheets)
Experience with utilizing Microsoft Outlook (creating rules and using calendar)
Reside within commutable distance to the office at 2716 N Tenaya Way, Las Vegas, NV, 89128
Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm PST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime or weekends.

Nice To Haves

Experience in building strong vendor partnerships while ensuring accurate billing and timely reconciliation
Experience in Accounting OR Bookkeeping
Experience in a health insurance operations environment
Experience with Facets platform and 834 membership files
Bilingual fluency in Spanish and English

Responsibilities

New Client Installation and maintenance: determination of structure, data entry into applicable eligibility system
Review rates from the Underwriting, Sales and Implementation departments to ensure accuracy when entering data into required systems
Research and resolution of discrepancies with premium billing invoices, membership enrollment and / or structure set - up
Review and monitor account balances, identify discrepancies by focusing on decreasing aging of the outstanding dollars, increasing cash
Work with internal Sales Partners and external clients / brokers for timely collections of monthly premiums
Regularly communicate and educate clients on available payment options, billing information, payment addresses, invoice due dates and address any other questions that arise
Build and maintain productive customer relations applying our culture values (Integrity, compassion, relationships, innovation, and performance)
Utilize electronic file reports to update membership enrollment and eligibility information manually for rejected items
Collaboration with internal and external partners for implementation and enrollment
Other duties as assigned