Billing and Collections Representative
About The Position
This is a Remote Role Responsible for collecting active A/R from insurance payers including but not limited to commercial, Blue Cross, Blue Shield, Aetna, Uniform Medical, United Healthcare, HMOs, PPOs, and other payers. Contact insurance payers by either phone or online inquiry regarding unpaid hospital claims. Review remaining balances on account after insurances have paid to determine appropriate next action. Review denials by insurances for entire claims and for line items to determine if additional follow up is needed or assistance from other departments and forwarded to them as needed, including Care Coordination, Revenue Coordination, Registration, etc. Providence Swedish caregivers are not simply valued - they're invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- Medical terminology and medical coding training in an accredited school. Or equivalent education/experience
- Equivalent on-the-job training in a follow-up role required
- 2 years of experience in insurance billing/insurance follow-up or insurance claims processing and/or customer service, including private insurance
Nice To Haves
- Bachelor's Degree in Finance, Business Management or health care administration
- A strong technical background including experience with automated systems
Responsibilities
- Collecting active A/R from insurance payers
- Contacting insurance payers by phone or online regarding unpaid hospital claims
- Reviewing remaining balances on account after insurances have paid
- Reviewing denials by insurances and determining if additional follow up is needed
- Forwarding requests to other departments as needed
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
- Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.
- Learn more at providence.jobs/benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
