Employee Success Partner

SourcePoint - Thrive After 55! • Delaware, OH

6d

About The Position

The Employee Success Partner serves as the organization’s lead for human resources operations and employee relations, functioning at a manager level with full responsibility for ensuring compliant, consistent, and effective HR practices across the agency.

This role is responsible for delivering a high-quality employee experience across the lifecycle while ensuring a coordinated, well-supported, and effective volunteer program.

This role operates as a strategic and operational leader, not an administrative support function, requiring a hands-on approach to both leadership and execution.

Requirements

• Strong knowledge of employment law and HR practices
• Excellent communication and conflict resolution skills
• Strong organizational and leadership abilities
• High level of professionalism and confidentiality
• Bachelor’s degree in HR or related field
• 5–7 years of progressive HR experience
• Leadership or supervisory experience required

Nice To Haves

• SHRM certification preferred

Responsibilities

• Lead and oversee daily HR operations across the organization
• Serve as a trusted advisor to leadership on HR matters
• Exercise independent judgment in HR program administration
• Ensure HR systems and processes are efficient and compliant
• Oversee full-cycle recruitment and hiring processes
• Ensure structured onboarding for all new hires
• Monitor retention trends and support engagement strategies
• Ensure compliance with hiring and credentialing requirements
• Supervise the Volunteer Engagement Specialist
• Establish, standardize, and ensure consistent execution of an organization-wide volunteer program
• Ensure consistent onboarding, training, and engagement
• Maintain accountability for volunteer program effectiveness and compliance
• Oversee payroll coordination and review processes to ensure accuracy and compliance
• Support payroll reporting and budgeting
• Serve as primary benefits resource
• Maintain compensation structures and benchmarking
• Ensure compliance with employment laws and regulations
• Maintain HR policies and documentation
• Ensure audit readiness through proper documentation and internal controls
• Oversee HIPAA-related compliance for employee benefits
• Support employee relations, coaching, and performance management
• Participate in disciplinary processes and investigations
• Support leadership development and engagement initiatives
• Coordinate compliance and policy training
• Support organizational development initiatives
• Chair the TIDE Committee
• Support Wellness, Safety, and Communications Committees
• Direct supervision of Volunteer Engagement Specialist
• Provide guidance to leadership on employee management practices
• May provide oversight to HR-related administrative support roles

What This Job Offers

• Job Type: Full-time
• Career Level: Manager