Employee Relations Specialist

SunSoft Online•Phoenix, AZ

10d•Hybrid

About The Position

Serves as the subject matter expert and provides HR service and support to employees and managers on various topics such as engagement and retention, benefits, leaves, and resolves any issues that may arise to include conducting investigations. Administers human resources policies and procedures, collects and maintains HR data related to benefits, training, turnover, etc. to help make recommendations for improvement; and processes paperwork for functional areas according to established procedures.

Requirements

Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
Minimum of four years previous experience in human resources, and specifically, employee relations
Knowledge of human resources/personnel principles and practices
In depth knowledge of employment laws, rules, regulations, policies and procedures pertaining to personnel administration and employee relations, FLSA, FMLA, ADA, HIPAA
Excellent verbal, written, and listening communication skills
Excellent interpersonal skills and demeanor
Effective organization and time management and project management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
Proficient in the use of HRIS applications
Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
Ability to thrive in a service-centric organizational model
Ability to work both independently and collaboratively as part of a team
Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
Ability to learn LEAN concepts, principles and tool
Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed
Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another
In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.