Employee Relations Specialist

Planet Fitness•Fargo, ND

About The Position

The Employee Relations Specialist serves as a trusted partner to leadership and team members, providing guidance and support in resolving workplace issues, insuring compliance with company policies, and promoting a positive and inclusive work environment. This role is responsible for investigating employee concerns, advising on corrective actions, and driving consistency and fairness across employee relations practices. The role requires strong communication, negotiation, analytical, and problem-solving skills, along with a deep understanding of employment and labor laws. Due to the nature of this position, this position requires a high level of discretion and the ability to keep information confidential.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
2+ years of experience in HR or employee relations; experience in investigations strongly preferred.
Solid knowledge of federal and state employment laws (EEO, FMLA, ADA, FLSA, etc.).
Strong communication, interpersonal, and conflict-resolution skills.
Ability to manage multiple priorities in a fast-paced environment.
High level of integrity and sound judgment when handling sensitive matters.
Maintain composure during difficult situations and during high volume work periods.
Exceptional written and verbal communication skills are required for handling sensitive situations tactfully.

Responsibilities

Serve as the primary point of contact for employee relations inquiries and workplace concerns.
Conduct thorough, objective, and timely investigations into complaints, policy violations, and employee grievances.
Partner with HR, management, and legal (as needed) to ensure fair and consistent application of policies and practices.
Provide coaching and guidance to managers on performance management, corrective action, and conflict resolution.
Assist in developing and enforcing employee relations policies, procedures, and training materials.
Track and analyze employee relations trends to identify areas for improvement and recommend proactive solutions.
Promote employee engagement by fostering communication, collaboration, and trust across teams.
Maintain confidentiality and handle sensitive information with professionalism and discretion.
Other Duties as assigned.