Employee Relations Specialist I

SheetzClaysburg, PA
3d

About The Position

Provide direct support to Employee Relations Leadership and Store Operations Leadership regarding the employee relations needs of the organization.

Requirements

  • Bachelor's Degree in Human Resources or related field required.
  • No experience required, previous experience in Human Resources or related field preferred.

Nice To Haves

  • SHRM-CP or SPHR certification preferred

Responsibilities

  • Partner with Store Operations Leadership regarding the resolution of a wide variety of Employee Relations issues with a focus on compliance with Sheetz employment policies and federal, state and local employment laws to ensure all decisions and recommendations are made in a manner consistent with and in support of the Sheetz Culture.
  • Provide direction and guidance, including the coordination of investigations, to Store Operations Managers and LIT, regarding a broad range and high volume of Employee Relations issues on a daily basis, often involving making sensitive and/or complicated in consideration of legal, administrative and Sheetz cultural criteria) decisions.
  • Maintain detailed records of employee relations cases, including investigation findings, corrective actions taken, and relevant documentation in the case management system.
  • Assist with support and ongoing follow up, 24/7/365 to unique and sometimes emergent situations such as employee mental health concerns (threats of suicide etc.), store robberies, employee assaults and deaths, etc.
  • Assist with disciplinary action up to and including termination in accordance with company policy and escalate more complex issues to Senior team members or Department Leadership.
  • Assist with the Employee Engagement Survey follow up process in conjunction with Operations and provide recommendations of actions to be taken based upon interviews with employees.
  • Assist with response and resolution to Employee Hotline calls as needed.
  • Assist the Legal Department regarding the company's response to EEOC complaints, employment related litigation, etc.
  • Collaborate with various teams and departments on projects and initiatives that support overall company goals and objectives.
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