Employee Relations & Performance Specialist - Human Resources

TWU•Denton, TX

About The Position

The Employee Relations & Performance Specialist will be responsible for providing a variety of human resource responsibilities in the areas of employe relations, HR compliance, and performance management. This position will conduct highly complex investigations of alleged violations pursuant to anti-discrimination laws, including Title VII and Title IX, including interviewing relevant parties; gathering, compiling, and analyzing relevant documents and information; assessing witness credibility; reaching sound legal conclusions; presenting case information through effective oral and written communication; delivering timely reports. The incumbent will monitor compliance with anti-discrimination legislation, provide maintain and manage the staff performance management system and manage unemployment. Work is performed under minimal supervision and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

Requirements

Bachelor’s degree required.
Two years of professional experience conducting investigations or performing human resources responsibilities.
Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.
All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.
Demonstrates experience and ability in conducting investigations, composing clear, concise, timely and professionally written investigative reports, managing confidential information, and independently and efficiently managing a significant caseload.
Demonstrates ability to determine and apply the appropriate legal standards in assessing and investigating allegations of discrimination.
Demonstrated ability to exercise discretion, superior judgment and analytical skills and neutrality in highly sensitive situations involving allegations of discrimination in Title VII and Title IX policy violations.
Knowledge of the federal and state laws pertaining to civil rights, discrimination, and harassment, as they apply to colleges and universities including the Equal Employment Opportunity Act of 1972 (EEO), Americans with Disabilities Act (Title II), Title VI of the Civil Rights Act of 1964 (Title VI), Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Educational Amendments Act of 1972 (Title IX), the Jeanne Clery Act of 1990 (Clery Act), the Violence Against Women Act of 1994 (VAWA), the Age Discrimination in Employment Act (ADEA), all as amended where applicable, and other federal and state anti-discrimination laws and requirements.
Demonstration of tact, discretion, professionalism, maturity and outstanding interpersonal, oral and written communication skills are required.
Working knowledge of the operation and administration of TWU’s Oracle Cloud HCM system.
Ability to work on complex and confidential issues utilizing judgment, tact, and resourcefulness.
Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
Ability to integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes.
Ability to communicate effectively -orally, by phone, in person, and in writing.
Ability to provide presentations and outreach.
Ability to use a personal computer and other office equipment, including related university software and email.

Nice To Haves

Higher Education experience preferred.
Background knowledge and training in Title VII, Title IX and other federal and state non-discrimination laws.
Knowledge of the higher education environment and risk management concerns.

Responsibilities

Serves as a point of contact for those seeking information or wanting to report allegations of harassment, discrimination, or misconduct, including Title VII, Title IX and ADA.
Provides guidance on Human Resources policies and practices including, but not limited to, performance management, merit and disciplinary actions.
Analyzes and recommends solutions to employee performance issues.
Assists supervisors and employees with employee relations issues.
Responsible for collecting the relevant facts related to the reported allegation and assessing the steps necessary to support compliance with University policy and applicable state and federal laws.
Maintains a thorough and well-documented investigative process by gathering and documenting evidentiary material.
Maintains accurate and thorough records and notes of investigatory process.
Develops professionally written, comprehensive, unbiased written reports that include a summary of facts and recommended findings.
Acts as a neutral party through all aspects of an investigation and promotes a fair and neutral process for all parties involved.
Analyzes and logically comes to conclusions and investigative outcomes.
Keeps apprised of new developments and best practices in the fields of discrimination investigations and other relevant federal and state legislation and regulations.
Promotes organizational compliance with University policy and applicable laws.
Assists in maintaining requested statistics and data for reporting purposes.
Establishes timely communication with all parties, including those with a need to know in order to recommend/make appropriate and timely decisions.
Maintains a high level of confidentiality on all office and investigation proceedings consistent with University policy and applicable law.
Communicates and consults regularly with the Manager of Employee Relations and Department leadership on updates regarding the status of allegations, complaints received and investigations in progress.
Works collaboratively with key partners in the University community to investigate and resolve complaints filed under applicable University policies.
Processes, tracks, and participates in hearings for all unemployment claims for the university.
Assists with website, develops training presentation and materials and assist with university education efforts as assigned.
Leads the maintenance, tracking, and managing the Performance Evaluation Program for staff employees in Oracle.
Supports Human Resources’ efforts of the Merit Compensation Program.
Maintains compliance with federal and state regulations, ensuring up-to-date knowledge of ever-changing regulations.
Assists with development of statistical and narrative reporting requirements, data collection, database maintenance, data analysis, and reporting.
Tests and confirms newly installed Oracle patches for impact on functionality in system.