Employee Relations Performance Specialist

Intuitive • Peachtree Corners, GA

1d • Hybrid

About The Position

Primary Function of Position: As a Performance Specialist, you will play a crucial role in enhancing organizational effectiveness by analyzing performance metrics, supporting strategic performance-based initiatives, and implementing targeted interventions to support our leaders and employees. Your expertise will empower our employees to maximize their potential, drive results, and achieve both short-term and long-term objectives.

Requirements

• Bachelor’s degree or equivalent HR or legal certification with +3 years of experience in HR employee life cycle, HR compliance and service delivery, in a multicultural environment
• Strong knowledge of local labor laws and employee relations
• Experience in process documentation and management
• Experience working in a fast-paced technology company where and comfortable in a complex changing work environment
• Demonstrated ability to work independently, initiate and identify solution whilst prioritizing work and meeting deadlines
• Excellent customer service and service quality improvement skills
• Strong analytical skills, self-motivated and goal oriented individual, passionate about improving business performance
• Collaborative, team player attitude with a customer service mentality
• Excellent communication including verbal, written and interpersonal as well as organization skills
• Proficient verbal and written communication skills in English and local language(s)
• Please note, this role requires working onsite in our Peachtree Corners, GA offices three days per week.

Responsibilities

• Work directly with leaders to help them to identify performance gaps and address areas for improvement through coaching and documentation
• Utilize and develop templates that support documented best practices to improve employee performance, drive accountability, and that are consistent, detailed, fair, and accurately aligned with Intuitive principles and practices
• Work closely with the ER team and the Legal Department on inquiries/cases and triage ER case escalations as appropriate
• Assist with “Tier 1” level grievances, attendance, and non-escalatory issues
• Support offboarding (involuntary) documentation process; separation document creation and execution, system de-activations, termination processes, coordination of return of assets and other related termination processes
• Support global ER projects implementation, via prioritization strategies that align to focus areas and enable our ER/HRBL teams
• Provide HRLT and People Services team with implementation toolkit (templates, FAQs…) to ensure smooth implementation of new processes or policies; in partnership with HR business leaders, develop and deliver training for employees and people leaders on new policies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level