Employee Relations, Leave, and Accommodations Specialist

Transcat, Inc.•City of Rochester, NY

4h•$80,000 - $110,000

About The Position

To foster an engaged, productive, and positive workplace, this role proactively manages employee relations matters and administers timely and compliant accommodations and leave programs. This role is responsible for handling all aspects of the leave of absence and accommodations processes, including ensuring the company complies with federal and state leave and accommodation laws (e.g., ADA and FMLA) and various state paid family leave laws, leading the interactive process and leaves of absences, ensuring compliance with employment laws and regulations, and designing and delivering training programs on leaves of absence and accommodations. In addition, this is a key role in employee relations, and includes conducting complex workplace investigations, resolving disputes, providing guidance to managers regarding performance communications, delivering coaching and discipline (including terminations), developing policies, analyzing trends to foster a productive and compliant work environment, and designing and delivering training programs on employee relations topics.

Requirements

Excellent analytical and decision-making skills
Able to structure and process qualitative or quantitative data and draw insightful conclusions from it; exhibits a probing mind and achieves penetrating insights
Able to see and communicate the big picture in an inspiring way; determine opportunities and threats through comprehensive analysis of current and future trends.
Highly effective presentation and written and oral communication skills
Able to adjust communication style as required to effectively reach audience/recipient of information
Communicate clearly, effectively, and respectfully in challenging situations
Maintain stable performance when under heavy demands.
Respond quickly and articulately to questions and concerns
Strong ability to accept feedback and grow
Learns quickly; demonstrates ability to quickly and proficiently understand and absorb new information
Demonstrated ability to effectively perform in a fast-paced, dynamic work environment that requires acting with urgency without sacrificing quality
Strong customer service orientation
Excellent project planning, problem-solving, and collaboration skills
Ability to move between oversight and support partner
Intermediate or advanced knowledge of MS Outlook, Word, and Excel
Bachelor’s degree in Business Administration, HR or other related field
Extensive experience in employee relations and leave management, with a focus on managing complex matters and conducting investigations
In-depth knowledge of employment laws, including FMLA, ADA, Workers' Compensation, Title VII, and similar/related federal and state regulations

Nice To Haves

Advanced degree or certifications preferred

Responsibilities

Investigate employee complaints and conflicts
Conduct interviews, gather evidence, and write investigation reports with recommendations for action, which may include carrying out training or disciplinary action
Provide guidance and consultative support to employees and management on employee relations matters, including investigations
Oversee all aspects of employee leaves (such as FMLA, state-specific leaves, and short and long-term disability), including communications and maintenance of accurate leave records
Ensure compliance with federal, state, and local leave laws and company policies
Provide consultation to managers, HR, and employees on leave-related issues and best practices
Facilitate the interactive process under the Americans with Disabilities Act (ADA)
Analyze accommodation requests and collaborate with Senior Director of HR on complex matters
Ensure compliance with federal, state, and local accommodation laws and company policies
Provide consultation to managers, HR, and employees on accommodation-related issues and best practices
Oversee the implementation and use of case management and HRIS systems to improve efficiency and tracking of leave, accommodations, and employee relations matters
Develop and implement company policies and procedures for employee relations and leave management
Analyze data from exit interviews, absenteeism, and engagement scores to recommend data-driven solutions to seize company opportunities and address organizational challenges
Model the Company’s values to influence others to perform in an aligned manner.
Other duties as assigned