Employee Relations Investigator

Axiom Talent Platform • Atlanta, GA

8h • $90,000 - $100,000 • Hybrid

About The Position

Axiom is transforming the legal services landscape by delivering innovative solutions ranging from individual secondees to fully integrated project teams that combine top-tier talent with cutting-edge technology. Join our innovative talent community and help drive impactful legal solutions to complex problems in various industries. Our client is seeking an experienced Harassment & Discrimination Investigator to lead prompt, objective, and confidential workplace investigations involving allegations of harassment, discrimination, retaliation, and other policy violations. This is a full-time (up to 40 hours per week), hybrid role based in Chicago, with on-site work at the Willis Tower office Tuesdays through Thursdays. The role includes conducting interviews, gathering and analyzing evidence, and preparing clear investigative reports for HR, Legal, Labor Relations, and senior leadership, supporting investigations on a global scale. Ideal candidates will have 3–5+ years of corporate investigation experience, a working knowledge of federal and state employment laws, and strong judgment, communication, and organizational skills. Target compensation is $90,000–$100,000 , commensurate with experience.

Requirements

• 5+ years of experience in HR operations, employee relations, or case management within a large, complex organization
• Strong computer proficiency, including Microsoft Word, Excel, and HR case management systems
• Exceptional attention to detail, critical-thinking skills, and sound judgment in decision-making
• Excellent written and verbal communication skills
• Proven ability to manage competing priorities in a fast-paced, dynamic environment
• Experience working with HR case management systems
• Demonstrated success working with large data sets or in roles requiring rapid information processing
• Strong typing speed (high WPM) and comfort navigating multiple systems simultaneously
• Prior experience in staffing, employee relations, or HR analytics

Responsibilities

• Retrieve and review cases from the ER intake queue and determine appropriate routing
• Make high-volume, high-judgment triage decisions, reviewing and assigning approximately 100 cases per day
• Support the central intake process and related workflows, including Employee Experience (EE) case management and email-to-case routing
• Ensure accuracy and consistency in data entry and case tracking across HRSC and other internal systems
• Collaborate cross-functionally to ensure cases are properly categorized, resolved, and documented in accordance with internal protocols
• Adapt quickly to changing priorities and contribute to ongoing process improvements across the ER organization

Benefits

• Comprehensive benefits package, including health benefits, 401(k), and additional offerings
• Access to professional development resources and learning and development programs
• Predominantly remote work environment, with occasional on-site presence required based on client needs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees