Employee Relations Consultant

State of North Carolina

4d • Hybrid

About The Position

The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public. The NC State Highway Patrol is seeking an enthusiastic individual to join our Personnel unit as an Employee Relations (ER) Consultant. The Employee Relations Consultant serves as an ER, EEO, and ADA Consultant involved in a wide-variety of diverse personnel policies, procedures, and processes related to ER and ADA matters.

Requirements

• Internal State Government Posting – Only current permanent and temporary NC State Government and/or University employees or layoff candidates with the State of North Carolina eligible for RIF priority reemployment consideration as described by G.S. 126 may apply.
• This is a repost. Previous applicants must reapply to be considered.
• Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution; OR High school or General Educational Development (GED) diploma AND 3 years of progressive experience in Human Resources; OR equivalent combination or education and experience.
• To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
• It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application.
• To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

Nice To Haves

• Demonstrated Experience conducting mediation and/or completion of OSHR's State Mediation Training.
• Demonstrated experience conducting investigations relating to employee complaints and employee grievances.
• Demonstrated experience interpreting and applying State and Federal employment laws.
• Demonstrated employee relations experience related to disciplinary actions and documentation, providing guidance to managers/supervisors on disciplinary matters, employee grievances, ADA accommodation requests, or other employee relations/EEO matters.
• Demonstrated knowledge of and experience with interpreting, applying, and communicating Human Resources policies and procedures as it relates to employee relations issues.

Responsibilities

• To foster a fair, compliant, and supportive workplace environment by effectively mediating disputes between employees or between employees and management, investigating and resolving grievances and complaints, and ensuring adherence to organizational policies, procedures, and employment laws.
• Provides managerial guidance on performance, discipline, and behavior, conducts impartial investigations into workplace issues, develops programs to enhance employee satisfaction and engagement, proactively monitors employee feedback and workplace trends, oversees labor relations and union negotiations, and advises on policies and procedures related to employee matters, compensation, and benefits.
• Support a positive organizational culture and ensure that all employee concerns are addressed with integrity and professionalism.

Benefits

• Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees