Employee Relations Consultant

BMO

2d • Remote

About The Position

We’re looking for an experienced Employee Relations Consultant, who is based in California to join our team. In this role, you’ll be the first point of contact for managers and employees, providing expert guidance, insights, and recommendations aligned with HR policies and compliant with applicable laws. Provides expert employee relations advice and governance to an assigned portfolio to ensure that employee relations policies, practices and strategies support the business/group strategies and meet regulatory/legal requirements. Ensures that initiatives and HR solutions (programs and processes) are consistently and effectively implemented across the business groups. Supports various employee relations programs & initiatives managed internally and with vendors, including work related to acquisitions, divestitures, employment transitions, separation agreements, and outsourcing. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Develops employee relations solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides employee relations advice and guidance to assigned business/group on the implementation of solutions. Educates managers on all aspects of Labor Relations management including relevant HR policies, appropriate procedures and practices, legislation and regulations and employee relations related training and learning opportunities. Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Conducts independent analysis and assessment to resolve strategic issues. Provides support for severance and reductions in force (e.g., consulting with businesses, providing templates for severance packages, producing calculations & outplacement estimates, responding to inquiries from impacted employees/managers). Performs the initial intake and primary assessment for employee relations requests to determine facts, identify issues & mitigate risks. Provides input into the planning & implementation of operational programs and executes within required service level agreements and standards Provides governance over employee relations matters by advocating the fair and equitable treatment of employees while ensuring that employee relations practices and strategies clearly support the business/group and enterprise strategies; has the dual challenge to protect the legal and legislative rights of both employees and the organization. Investigates employee complaints within area of expertise, provide solutions for resolution and ensuring that finds are documented. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. May act as the point person for key vendor relationships (Supplemental Unemployment Benefit Plan Administrator, Career Transition Services, and Unemployment Claims Management) and manage operational programs. Breaks down strategic problems, and analyses data and information to provide employee relations insights (including employee transitions) and recommendations. Monitors and tracks program performance, and addresses any issues. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed.

Requirements

• Strong judgment and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• 4–6 years of HR/Employee Relations experience.
• Excellent communication and relationship-building skills.
• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Nice To Haves

• Financial services industry - preferred
• Law degree preferred.
• Appropriate HR designation preferred.
• Bilingualism is an asset.

Responsibilities

• Respond to inquiries via our ER phone line as a primary responsibility.
• Assess situations quickly and provide sound advice to mitigate risk.
• Educate leaders on HR policies, procedures, and employment legislation.
• Support investigations and other ER initiatives as needed.

Benefits

• BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
• To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees