Employee Relations Consultant-Human Resources- UTK

University of Tennessee • Knoxville, TN

4d • $55,000 - $60,000 • Onsite

About The Position

The University of Tennessee, Knoxville Human Resources department is seeking a collaborative Consultant to join the Employee Relations (ER) team. The ER team supports managers and employees through conflict, disciplinary action, complaints, and investigations. Guided by policy and driven by people, we strive to empower others for success in the workplace. This role provides ER consultation and support on site to Facilities Services staff. We foster trust and connection to provide innovative HR support and solutions.

Requirements

• Bachelor’s Degree
• Two years of experience in an HR office environment with progressive responsibilities in conflict management and/or employee relations area.
• Experience providing consultative and/or advisory services to partners outside of HR on HR matters with the goal of problem solving and creating positive solutions in a customer focused environment.
• Working knowledge of HR best practices, as well as federal & state laws.
• Understands the importance of confidentiality.
• Knowledge of the University's policies and procedures.
• Excellent written and oral communication skills, organizational skills, leadership skills, proficient in MS Office.
• Ability to multi-task, facilitate training/meetings, diffuse volatile situations, interpret policy, analyze reports and ability to be flexible/objective in a high-pressure environment.
• Must have a valid driver’s license.

Nice To Haves

• Master’s Degree and/or other licenses/certifications (examples: PRH, SPHR, or equivalent)
• Experience working in an HR office environment in the trades or comparable area.

Responsibilities

• Provide consultation and recommendations to Facilities Services managers and employees on policy & procedure interpretation, complaints, conflict management, performance related concerns, and changes to organizational structure.
• Consult with departments and provide support for a variety of ER topics.
• Develop and deliver training in partnership with Facilities Services on Employee Relations topics.
• Leverage HR partners to enhance employee engagement within Facilities Services.
• Coordinate and participate in various HR outreach initiatives.
• Support 946-CARE program for distressed faculty & staff.
• Implement case management plans.
• Maintain the integrity of tracking and documentation of cases in case management system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level